Receptionist - Arcare Cheltenham

Part Time Position | Tuesday to Friday | 9am-5pm

Salary Range - Minimum $29.89 - $30.72 per hour Vic

- Job stability with meaningful and deeply rewarding work
- Access to discounts at Apple, Samsung, Gyms + Travel + Health Insurance
- Paid training days + opportunities for professional dev. and Career Progression

About the Role

You will play a vital role in ensuring a welcoming and skilled front-of-house experience for residents, families & visitors; managing communications, supporting administration systems, and contributing to a warm and well-run residence.

Our Receptionists are highly valued and are an integral part of the operational team, bringing warmth and professionalism to every interaction.

Your key responsibilities will be:

- Welcoming residents, visitors and families creating a positive and inviting atmosphere
- Managing incoming calls, directing them to the appropriate departments or individuals and handling general inquiries and messages efficiently




- Scheduling appointments for residents to see medical professionals, therapists or other service providers as needed
- Registering and monitoring visitors, ensuring security and safety protocols are followed
- Providing information and assistance to residents and their families, addressing their queries and concerns and connecting them with the appropriate staff members when necessary
- Assisting with administrative tasks, such as rostering, filing, data entry, maintaining records, mail and deliveries

Skills & Experience

- Sound administrative skills with the ability to support rostering and team member allocations
- Experience using employee scheduling software such as Humanforce or Time Target (desirable)
- Adaptable, passionate and willingness to learn
- Collaborative approach
- Friendly and effective communication abilities

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📌 Receptionist (City of Kingston)
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