Cosmetic Dental Design is a busy and growing dental laboratory on the Gold Coast, and we are looking for an experienced and motivated Administration Assistant to join our friendly team.
This is a varied role that combines office administration, customer service, and occasional delivery duties. You will play an important role in ensuring the smooth day-to-day operation of our laboratory while providing outstanding service to our clients.
About the Role
- Manage incoming phone calls, emails, and general client enquiries
- Provide exceptional customer service to dental clinics
- Assist with scheduling, data entry, filing, and general administration
- Prepare invoices, paperwork, and delivery documentation
- Coordinate incoming and outgoing dental cases
- Maintain accurate client records
- Assist with general office organisation and housekeeping
- Occasionally deliver completed dental cases to clinics throughout the Gold Coast using a company vehicle
- Represent the company in a professional and friendly manner when visiting clients
About You
- Previous administration experience is essential
- Excellent communication and customer service skills
- Strong computer skills and confidence using Microsoft Office
- Highly organised with excellent attention to detail
- Ability to prioritise tasks and work in a fast-paced environment
- Qualified presentation and a positive attitude
- Reliable, punctual, and able to work independently as well as part of a team
- Current open driver's licence
- Clean driving history
What We Offer
- Permanent full-time position
- Supportive and friendly team environment
- Stable role with a well-established and respected dental laboratory
- Company vehicle provided for work-related deliveries
- Variety in your day with both office-based and client-facing responsibilities
If you are an experienced administrator who enjoys working in a busy office environment and takes pride in providing excellent customer service, we would love to hear from you.
Please submit your resume along with a brief cover letter outlining your administration experience and availability.
📌 Admin Assistant with Experience (Surfers Paradise)
🏢 Important Group
📍 Surfers Paradise
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