- $122,641 to $138,131 pa (HEW8)
- Ongoing, Full-time, Joondalup Campus
- Open to ECU Staff Only

STUDENT ADMINISTRATION
JOONDALUP CAMPUS
$122,641 to $138,131 pa PLUS 17% SUPERANNUATION
ONGOING, FULL TIME

OPEN TO ECU STAFF ONLY

Edith Cowan University

Are you ready to belong to a dynamic community where courage, creativity, and optimism are essential elements of our DNA? At ECU we’re inspired by the incredible achievements of Edith Cowan, the first woman elected to an Australian parliament and a lifelong champion of education. Empowered by her legacy, we’re united in our vision to lead the sector in educational experience and expand our impact through world-class research.

Embrace an opportunity to become part of something extraordinary.

Student Administration

The Student Administration Directorate supports the student experience, and the experience of other customers through robust systems, data and resources that facilitate a streamlined transactional and digital self-service capability and underlying support systems.

About the Opportunity

We are seeking an experienced and motivated Team Leader, Student Transactions to join our fast-paced, high-volume service environment. This is an exciting opportunity to lead Admissions operations while driving the successful delivery of complex projects that support the University's strategic and operational objectives.

In this role, you will provide strong leadership to a dedicated team, fostering a culture of collaboration, innovation, and continuous improvement. You will be responsible for overseeing key deliverables, enhancing business processes, and ensuring exceptional service outcomes for students and stakeholders. Your ability to inspire, develop, and empower your team will be critical to success.

The Student Transactions Team plays a pivotal role in supporting the student lifecycle and is a key source for information relating to admissions, assessments, student records, fees, and scholarships. The team is responsible for managing changes to processes and content,



ensuring all information and practices remain compliant with University policies, regulatory requirements, and relevant legislation.

Working closely with Schools and professional service areas across the University, the team provides expert advice and manages complex Tier 3 enquiries, develops and maintains communications and content, secures appropriate approvals, and ensures student information is accurate, current, and consistently communicated across the institution.

This role offers the opportunity to make a meaningful impact through operational leadership, stakeholder engagement, and the delivery of high-quality services that enhance the student experience and support the University's success.

About you

The successful applicant will possess the following skills, experience and capabilities:

- Proven experience in operational management and complex project management, preferably in a similar leadership role.
- Demonstrated ability to identify continuous improvement opportunities and deliver solutions.
- Demonstrated ability to lead and motivate a team, fostering a positive work environment particularly during periods of high pressure.
- Analytical mindset and problem-solving skills, with the ability to make sound decisions in complex and fast-paced environments.
- Excellent organisational and time management skills, with the ability to prioritise and manage multiple projects simultaneously.
- Ability to organise and prioritise work and meet deadlines.

Perks of working at ECU





At ECU we’re committed to fostering a positive employment experience and believe this is fundamental to the success and satisfaction of our employees. Growth and development matter here, because we recognise people are at the centre of everything we do. Our thriving work culture is guided by the ECU values and complemented by a range of employee benefits; visit our website to read about flexible working arrangements, generous leave entitlements, our commitment to Wellbeing, exclusive corporate discounts and industry-leading superannuation.

Contact

Please contact Annette Thompson, Associate Director, Admissions at ***************@ecu.edu.au for more information.

Application Process

Please upload an up-to-date resume summarising your experience and achievements, along with a brief covering letter of no more than 2 pages outlining your suitability for the role.
Advert Closure

Applications close Friday, 31 July 2026 at 11:30pm AWST.

ECU reserves the right to close the advertisement before the stated closing date, and encourage applicants to submit their applications early.

PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS TO FILL THIS POSITION.

ECU is a diverse and inclusive workplace with specific strategies and initiatives in place to address underrepresentation of specific groups. We strongly encourage applications from the Aboriginal and Torres Strait Islander community.

We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, age and faith. For more information on our commitment to equity and diversity, please visit our Inclusive Workplace website.

At ECU, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively encourage people with disability to apply to ECU. To discuss how we can support adjustment requirements, please contact the person listed above.

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Position Description Opens in new window

📌 Team Leader - ECU STAFF ONLY (Mullaloo)
🏢 Edith Cowan University
📍 Mullaloo