WHO WE ARE

The Redemptorists are a not-for-profit organisation who have been serving the Australian community since 1883, offering compassionate support to people of all walks of life.

We are a religious congregation of priests and brothers within the Catholic Church who live in community for the sake of preaching the Gospel of Jesus Christ, especially among people on the margins of society and church. Founded in southern Italy in 1732 by St Alphonsus Liguori, we are in a majority of countries across the world and also known as The Congregation of the Most Holy Redeemer.

As a Catholic missionary, values-driven organisation, focused on partnering with laity, all roles contribute to the mission.

St Clement’s Retreat and Conference Centre is a mission-driven retreat and conference venue in Galong, NSW, set on approximately 800 acres in a peaceful rural setting. With a rich history and a strong tradition of faith and hospitality, the Centre provides accommodation, meals, conference facilities, chapels, and reflective spaces for individuals and groups seeking retreats, conferences, workshops and community gatherings. The Centre is known for its welcoming, country-style hospitality and tranquil environment that supports reflection, rest, learning and connection.

ABOUT THE ROLE

The Retreat Centre Manager requires a committed person who will be responsible for the day-to-day management of the Centre’s operations. This role ensures excellent guest experiences across retreats, conferences, events, accommodation, catering, and site services, while supporting the mission, values, and reputation of St Clement’s and the Redemptorist mission. The incumbent will lead the staff in delivering the services, coordinate bookings and event operations, maintain standards of safeguarding, risk management and legal compliance, while also ensuring the financial sustainability and future of the Retreat Centre.

KEY RESPONSIBILTIES

- Lead the day-to-day operations of the retreat and conference centre, ensuring smooth delivery of accommodation, meals, events, and guest services.

- Provide leadership, supervision,



and support to staff, contractors, and volunteers, including rostering, training, and performance support.

- Manage bookings, group enquiries, event coordination, and client communication from initial enquiry through to post-event follow-up.

- Oversee guest experience standards to ensure a welcoming, respectful, and professional environment for retreatants, conference guests, and visitors.

- Coordinate catering, housekeeping, maintenance, grounds, and room setup requirements to meet program and guest needs.

- Monitor, manage and maintain the presentation, cleanliness, safety, and operational standards of accommodation, conference spaces, chapels, common and outdoor areas and all areas accessible by guests.

- Support budget management, purchasing, cost control, invoicing, and record-keeping in line with approved procedures.

- Maintain compliance with workplace health and safety, food safety, safeguarding, risk management, and other relevant regulatory requirements.

- Liaise effectively with clergy, retreat leaders, facilitators, suppliers, community stakeholders, and service providers.

- Identify opportunities to improve operational efficiency, guest satisfaction, occupancy, and the overall sustainability of the Centre.

- Contribute to marketing, partnerships, and initiatives that generate retreat, conference, and group bookings.

- Uphold and model the values of respect, care, and service that underpin the Redemptorist and the Retreat Centre’s mission.

The position will be offered to the successful applicant as a permanent full-time onsite position (38 hours per week) and requires flexibility to work occasionally on weekends.

EMPLOYMENT OFFER

- Competitive remuneration.

- Working for a reputable,



longstanding, values-based organisation.

- A commitment to providing a responsive and supportive work environment.

WHO YOU ARE

This role requires you to demonstrate the following:

- Alignment with Catholic values and mission to contribute effectively to our faith-based organisation.

- Demonstrated experience in hospitality, accommodation, retreat, conference, venue, or facility management.

- Solid people leadership capability, with experience managing teams in a service-oriented organisation.

- Excellent organisational skills and the ability to manage multiple priorities, events, and operational demands.

- Demonstrated ability in managing logistics, scheduling and operational planning

- Well-developed communication and interpersonal skills, including the ability to build positive relationships with guests, staff, clergy and stakeholders.

- Experience in budgeting, administration, bookings, and operational reporting.

- Practical understanding of compliance requirements, risk management, workplace health and safety and food service standards.

- Ability to manage guest issues calmly, professionally, and with sound judgement.

- Confidence using Microsoft products, booking, website and communication systems.

- A current driver's licence (for the occasional train station pickup required)

- Relevant qualifications in hospitality, business, tourism, event management, or a related field are desirable.

HOW TO APPLY

Click ‘Apply Now’.

To be prioritised for this role, you will need to provide a cover letter (telling us a bit about yourself and how you meet the role description above) and your resume.

For further information about the role, please email ••••@redemptorists.org

We are committed to being a safe place for children and vulnerable people. Preferred candidates will need to be prepared for employment screening. This includes a criminal history check, a working with children check and at least two employment reference checks.

APPLICATIONS CLOSE: 12am on 21st of August 2026.

📌 Retreat Centre Manager (Glenquarry)
🏢 Redemptorists
📍 Glenquarry