If you're passionate about building strong relationships, delivering outstanding customer service, and successfully managing competing priorities, we'd love you to join our welcoming Fleet Care Team.

Life at Scania

At Scania, our people are our greatest asset. Being part of the Scania family means building an exciting future within a workplace guided by our strong and inclusive core values: Customer First, Respect, Team Spirit, Responsibility & Elimination of Waste.

We offer a collaborative and supportive environment where you can grow your career while contributing to a sustainable and innovative future.

What You’ll Do

As a valued member of the Fleet Care Team, you will play a key role in delivering exceptional service and support to our customers. You will be responsible for the end-to-end management of your client portfolio, ensuring Fleet Care Agreements are proactively managed and delivering positive outcomes for customers through effective stakeholder engagement and collaboration with subject matter experts.

- Take ownership of your allocated client portfolio and build strong, trusted relationships
- Coordinate, schedule, and prioritise planned maintenance activities to ensure minimal disruption and maximum efficiency
- Negotiate and facilitate the best possible outcomes for customers and stakeholders
- Prepare and deliver customer reports in line with agreed service requirements
- Proactively manage and strengthen after‑sales relationships, ensuring a positive customer experience and high levels of satisfaction

Who You Are

To be successful in this role,



you will bring a customer‑focused mindset, strong relationship‑building skills, and the ability to manage multiple priorities effectively. You will ideally have:

- Proven experience engaging and managing a diverse range of stakeholders
- A strong ability to understand, balance, and meet stakeholder needs and expectations
- Excellent verbal and written communication skills
- A proactive, self‑motivated approach with the ability to work independently
- Robust organisational, planning, and prioritisation skills
- An understanding of servicing and maintenance requirements within the automotive industry (preferred)
- Previous experience within the heavy vehicle, automotive, or a related industry (preferred)
- Full New Zealand or Australian working rights

What We Can Offer You

- A supportive, collaborative, and inclusive team culture
- Hybrid and flexible working arrangements (where applicable)
- Access to exclusive discounts across retail, travel, dining, and entertainment
- A competitive salary package plus an annual bonus opportunity
- The opportunity to be part of an innovative organisation shaping the future through digitalisation, autonomous vehicles, electrification, and sustainability initiatives
- Career development and progression opportunities within a growing business
- Paid Parental Leave

Equal Opportunity

As an equal prospect employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.

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📌 Fleetcare Manager (Melbourne)
🏢 Scania Australia
📍 Melbourne