Kelly's Bakery in Korumburra, VIC is seeking an experienced Front of House Supervisor to oversee the smooth running of our busy café and bakery. This part-time position will see you leading a team of friendly customer service staff, ensuring excellent customer experience and efficient operations.

The 'Roll':

- Leading a fabulous team by your example

- Supervising and scheduling front of house staff to maintain efficient café/bakery operations

- Providing exceptional customer service and ensuring a welcoming atmosphere for all customers

- Handling customer queries, feedback and grievances in a professional and timely manner

- Overseeing cash handling, banking and stock control procedures

- Assisting the management team with staff training, rostering and performance management

- Contributing to the development and implementation of customer service strategies

- Ensuring compliance with all relevant health, safety and food hygiene regulations

The 'ingredients' you will bring to our team:

- At least 2 years' experience in a front of house or customer service supervisory role, ideally within the hospitality industry

- Strong leadership and people management skills, with the ability to motivate and empower your team

- Excellent communication and interpersonal skills to liaise with customers, staff and management





- Proven track record of delivering exceptional customer service and creating a positive customer experience

- Sound knowledge of cash handling, stock control and basic financial management

- Sound knowledge of food hygiene and health and safety regulations

- Strong problem-solving and decision-making abilities

The icing on the cake:

At Kellys Bakery, we are committed to providing a supportive and rewarding work environment for our employees. As a Front of House Supervisor, you will enjoy a competitive salary, flexible part-time hours, and the prospect to be part of a close-knit, family-owned business. We also offer ongoing training and development to help you grow your skills and progress your career.

About us:

Kellys Bakery is a beloved local institution in Korumburra, with a reputation for producing high-quality baked goods and providing a warm, inviting atmosphere for our customers. As a family-owned business, we pride ourselves on our commitment to using the freshest ingredients, supporting local suppliers, and fostering a friendly, collaborative team culture.

If you have the skills and experience to excel in this Front of House Supervisor role, we'd love to hear from you. Apply now to join the Kellys Bakery team!

📌 Front of House Supervisor (Wy Yung)
🏢 Kellys Bakery
📍 Wy Yung