About the role

Integrity Funeral Services is seeking a compassionate and professional Funeral Director Assistant to join our team in Southport, Queensland. This is a full-time position that plays a vital role in providing dignified and respectful services to families during their time of need. As a Funeral Director Assistant, you will support our funeral directors in delivering exceptional care and attention to detail, ensuring that each family receives the highest standard of service. This role is essential to maintaining the trust and reputation that Integrity Funeral Services has built within our community.

What you'll be doing

- Assisting funeral directors in conducting funeral services, viewings, and other ceremonial occasions

- Assisting with the preparation and presentation of the deceased with respect, dignity and professionalism

- Managing administrative tasks including documentation, scheduling and record-keeping related to funeral arrangements

- Maintaining and organising funeral facilities, ensuring they remain clean, welcoming and properly maintained

- Assisting with the coordination of suppliers to deliver beautiful and memorable services for families

- Assisting with transportation of the deceased and attending to associated logistical requirements

- Supporting the funeral director in creating personalised and meaningful ceremonies that reflect each family's wishes

- Answering telephone enquiries and providing information about funeral services offered

- Maintaining confidentiality and demonstrating sensitivity when handling sensitive information





- Participating in a rostered capacity on the on call roster for overnight and weekend conveyances of deceased from locations as required

What we're looking for

1. A genuine commitment to providing compassionate care and support to bereaved families

2. Strong communication and interpersonal skills with the ability to work sensitively with people during difficult times

3. Attention to detail and the ability to manage multiple tasks and priorities effectively

4. Physical fitness and capability to perform duties that may include lifting and standing for extended periods

5. Reliability and punctuality, as this role often involves being on-call for ceremonies, services and conveyances

6. Discretion and professionalism in all interactions with families and colleagues

7. Knowledge of funeral industry practices is advantageous but not essential, as comprehensive training will be provided

8. A willingness to learn and develop expertise in funeral services and the broader community services sector

9. Ability to work both independently and as part of a dedicated team

10. A valid driver's licence and reliable transportation is required

What we offer

At Integrity Funeral Services, we recognise that our staff are our greatest asset. We are committed to creating a supportive and respectful workplace where your wellbeing is prioritised. Our benefits include:

1.



Comprehensive training and mentoring in funeral service practices and procedures

2. Opportunities for professional development and advancement within the funeral services industry

3. A compassionate and supportive team environment that values your contributions

4. Work-life balance initiatives that respect the demanding nature of this role

5. Access to employee assistance programmes and wellbeing support services

6. Competitive remuneration package commensurate with experience

About us

Integrity Funeral Services is a dedicated provider of funeral services in the South East Queensland area, committed to serving our community with dignity, respect and compassion. We understand that arranging a funeral is one of life's most challenging experiences, and our mission is to provide families with professional, personalised and supportive services during their time of grief. Our team is passionate about honouring the lives of those who have passed and providing comfort to their loved ones. With a robust reputation built on integrity, professionalism and genuine care, Integrity Funerals is proud to be a trusted member of the Gold Coast and wider community.

Apply now

If you are a compassionate individual with a desire to make a meaningful difference in the lives of bereaved families, we would like to hear from you. Please submit your CV and a cover letter outlining your interest in this role, any relevant experience you may have, and what makes you want to work for Integrity Funerals.

Join Integrity Funeral Services and become part of a team dedicated to serving our community with the utmost respect and professionalism.

📌 Funeral Director Assistant (Surfers Paradise)
🏢 Integrity Funeral Services
📍 Surfers Paradise