Maintenance & Factory Supervisor
About the Role
The Maintenance & Factory Supervisor plays a critical leadership role in ensuring the safe, efficient, and high-quality operation of our manufacturing facility. Reporting directly to the Factory Manager and General Manager, you will lead the maintenance of factory machinery and equipment while supervising production staff to ensure operational excellence.
This role combines strong technical expertise with people leadership, requiring a hands-on professional who can troubleshoot equipment, improve manufacturing processes, mentor team members, and maintain a culture of safety, accountability, and continuous improvement.
Reporting To

- Factory Manager
- General Manager

Internal Relationships
You will work closely with:

- Factory Manager
- General Manager
- Leading Hands
- Factory Staff
- Stores & Purchasing Assistant
- Stock Controller
- Production Department
- Installation Manager
- Two-Man Teams & Installers

External Relationships

- Suppliers
- Contractors and Subcontractors

Key Responsibilities Mechanical Maintenance & Equipment Reliability

- Diagnose, troubleshoot and repair machinery breakdowns to minimise production downtime.
- Source and organise replacement parts as required.
- Maintain critical spare parts inventory to ensure equipment availability.
- Plan, coordinate and complete scheduled preventative maintenance programs.
- Carry out regular equipment inspections and identify opportunities for proactive maintenance.
- Ensure machinery is operating safely and efficiently while maintaining product quality.
- Keep the Factory Manager and General Manager informed of equipment issues that may impact production schedules.

Production Leadership

- Supervise, support and motivate production employees to achieve daily production targets.
- Allocate work effectively across the factory floor.
- Work collaboratively with the Factory Manager and Leading Hands to optimise workflow.
- Monitor production performance and ensure quality standards are consistently achieved.
- Ensure assembly targets and daily glass processing schedules are completed.





Quality Assurance & Continuous Improvement

- Identify and resolve production quality issues promptly.
- Take ownership of production outcomes, ensuring jobs are completed accurately and on time.
- Escalate production delays, equipment issues or material shortages to relevant departments.
- Drive continuous improvement initiatives that reduce waste, improve efficiency and minimise rework.
- Support a culture focused on operational excellence and customer satisfaction.

Cross-Functional Coordination

- Collaborate with Purchasing, Production Planning and Scheduling teams to ensure seamless operations.
- Assist with maintaining accurate production and rework records within Fleetmatix.
- Communicate effectively across departments to support delivery commitments.

Leadership, Training & Compliance

- Train, mentor and support new and existing employees.
- Encourage cross-training to develop a flexible and capable workforce.
- Promote and enforce all Workplace Health & Safety (WHS/OHS) policies and procedures.
- Ensure contractors and visitors comply with site safety requirements.
- Maintain high housekeeping standards throughout the factory.
- Conduct regular end-of-day inspections to ensure work areas remain clean, organised and safe.

Leadership Expectations
As a leader within the business, you will:

- Lead by example through professionalism, integrity and accountability.
- Foster a positive, respectful and high-performing team culture.
- Encourage initiative, innovation and problem-solving.
- Promote efficiency to minimise overtime while supporting operational requirements when additional hours are necessary.
- Attend management meetings and contribute to business improvement initiatives.




- Undertake additional duties that are reasonable and aligned with the responsibilities of the role.

Essential Skills & Experience
We are seeking an experienced manufacturing professional who possesses:
Essential

- Robust mechanical aptitude with hands-on machinery maintenance experience.
- Experience supervising teams within a manufacturing or industrial environment.
- Sound knowledge of manufacturing processes and preventative maintenance.
- Understanding of Workplace Health & Safety (WHS/OHS) legislation and safe work practices.
- Excellent troubleshooting and problem-solving skills.
- Strong organisational and time management abilities.
- Effective communication and interpersonal skills.
- Ability to build positive working relationships across all levels of the business.
- Physically fit and capable of performing the manual aspects of the role.

Highly Regarded

- Experience with machine programming or automation.
- Lean Manufacturing or Continuous Improvement experience.
- Experience using production management or maintenance software.

Workplace Expectations
Every employee is expected to:

- Maintain a safe and healthy workplace.
- Follow all company policies, procedures and safety requirements.
- Demonstrate professionalism, integrity and respect.
- Maintain clean and organised work areas.
- Work collaboratively with colleagues.
- Follow reasonable directions from authorised managers.
- Contribute ideas that improve safety, productivity and quality.
- Represent the company positively at all times.

Key Performance Indicators (KPIs)
Success in this role will be measured by:

- Machine uptime and equipment reliability.
- Reduction in equipment breakdowns.
- Preventative maintenance completion rates.
- Production output and efficiency.
- Product quality and reduction in rework.
- Achievement of production deadlines.
- Safety performance and compliance.
- Team engagement and development.
- Factory cleanliness and housekeeping standards.
- Effective communication across departments.

📌 Factory & Maintenance Supervisor (Swan View)
🏢 CGC Recruitment
📍 Swan View