Shift is seeking a hands-on Customer Solutions – Team Leader to coach and inspire a team of Customer Solutions Specialists. You’ll guide clients from application to settlement and own the onboarding journey, ensuring a positive, effective experience.
Based in North Sydney, you’ll lead workloads, provide coaching, and collaborate with stakeholders to meet customer goals while driving compliance and service excellence across the onboarding process.
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📌 Customer Solutions Team Leader - Onboarding & Impact (North Sydney Council)
🏢 Shift
📍 North Sydney Council
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