About the role

We are looking for a highly organised and efficient Medical Receptionist to join a busy sports injuries medical practice in their modern, new premises in Ashmore, Queensland. This full-time role will see you playing a crucial part in ensuring the smooth running of a specialist medical practice, providing exceptional customer service to patients and supporting a dedicated team of healthcare professionals.

What you'll be doing

- Greeting and welcoming patients upon arrival, ensuring a positive first impression of the practice

- Scheduling appointments, managing the appointment calendar, and handling patient enquiries with compassion and professionalism

- Handling patient medical records and data entry with excellent attention to detail, excercising a high degree of confidentiality.

- Assisting with administrative tasks such as filing, photocopying, and ordering supplies (inlcuding medications)

- Handling cash/eftpos/credit cards

- Proof reading and sub editing of patient dictation consults

- Providing general support to the practice team as needed

What we're looking for

- At least 3 years medical reception experience.

- Experience with Gentu Practice Management Software and the HICAPS billing system would be a distinct advantage.

- Knowledge of medical terminology





- Strong communication and interpersonal skills, with the ability to interact with patients, doctors, and other staff members in a professional and empathetic manner

- Excellent organisational and multitasking abilities, with the capacity to prioritise and manage a busy workload

- A friendly, positive, and helpful attitude, with a genuine interest in the healthcare industry

- Excellent presentation skills required for this frontline, customer facing role

- Typing speed of 70wpm or faster, with a high degree of accuracy.

- A current Police Check and Working With Children Check (or willing to obtain)

What we offer

Our client is committed to providing a supportive and rewarding work environment. In addition to a competitive salary, you'll enjoy access to ongoing training and development opportunities, a collaborative and friendly team, and the chance to make a real difference in the lives of patients. Work hours of 8:30am - 4:30pm OR 9:00am to 5:00pm/

If you're ready to join a dynamic and growing medical practice with a solid track record of staff retention, we'd love to hear from you. Apply now to be considered for this exciting chance. Only candidates with a medical reception background will be considered.

#SCR-michael-pulford

📌 Medical Receptionist (Surfers Paradise)
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📍 Surfers Paradise