Gateway Business College (GBC) is a proudly registered and recognised Institute of Higher Education offering accredited undergraduate and postgraduate degrees. With a growing academic portfolio that includes a Master of Information Technology, Bachelor of Information Technology, and Bachelor of Business (Accounting), GBC is planning to rapidly expand into new academic disciplines across both postgraduate and undergraduate levels.
Our pursuit is simple yet powerful: deliver world-class education at accessible, competitive prices for international students. Located in vibrant Adelaide CBD & Burwood, Sydney, our modern campuses are more than just places to study—they're hubs of collaboration, diversity, and academic excellence.The college focuses on delivering practical, industry-relevant business education to a diverse student population. It provides a supportive learning environment that emphasizes academic excellence and career development. Located in a vibrant suburb with access to public transport and local amenities, Gateway Business College offers students and staff a convenient and engaging place to study and work.
Role Description: The Student Support Officer is a full-time, on-site role based at Gateway Business College in Adelaide, SA. This role is responsible for providing front-line support to students, including responding to inquiries, assisting with enrolment and orientation,



and guiding students through academic and administrative processes. The Student Support Officer will manage student records, coordinate appointments, and liaise with academic staff to help resolve student issues. Daily tasks include handling phone and email communication, offering basic technical support related to student systems and portals, and contributing to student engagement initiatives and events. The role requires a strong focus on delivering timely, accurate, and respectful support to all students.
QualificationsCandidates should possess strong Interpersonal Skills and Customer Service abilities to support and engage with a diverse student body.Candidates should possess solid Communication skills (written and verbal) to handle inquiries, provide clear information, and document interactions.Candidates should possess Analytical Skills to interpret student needs, identify issues, and propose practical solutions.Candidates should possess Technical Support capabilities to assist students with college systems, online portals, and basic IT-related queries.Relevant experience in student services, administration, or customer-facing roles in an education or similar environment is highly beneficial.Familiarity with student management systems and standard office software, along with strong organizational and time-management skills, is preferred.
Only selected candidates will be contacted

📌 Student Support Officer (Adelaide)
🏢 Gateway Business College
📍 Adelaide