Company DescriptionCentral Coast Mariners FC, inaugurated in 2004, is the first qualified sporting organization to represent the Central Coast region on both national and international stages. As a foundation team in the A-League, the club is one of twelve sides competing annually for the top honor in Australian club football. The Central Coast Mariners are deeply connected to the local community and committed to growing the game of football across the region. Team members join a professional, high-performance environment focused on excellence on and off the field.
Role DescriptionReporting to the GM Operations, the Membership Co-ordinator is responsible for the execution, and management of the club's membership and ticketing programs. This individual will play a key role in surpassing revenue targets aligned with the club's ambitious growth objectives.
As a professional in the sports and entertainment industry, the Membership Co-ordinator must possess experience in planning, managing, and executing successful membership and ticketing initiatives. They will be instrumental in shaping the overall fan experience. This role requires a results-oriented individual with a deep understanding of industry trends, emerging technologies, and a passion for driving revenue growth.The successful candidate will have the opportunity to join a dynamic team, contribute to the club's success, and play a vital role in enhancing the connection between the organisation and its members and fans.
Key Responsibilities● Execute and implement comprehensive strategies for membership and ticketing programs aligned with the overall business objectives.● Collaborate with the team on revenue targets and establish key performance indicators (KPIs) for the department.● Support the planning, execution,



and management of all aspects of the membership program.● Implement retention strategies to enhance the value proposition for existing members.● Continuously analyse market trends and member feedback to improve and innovate the membership offering.● Execute effective ticketing strategies, including pricing, promotions, and distribution channels.● Implement systems and processes to streamline ticketing operations and enhance the overall fan experience.● Stay abreast of industry best practices and technological advancements in ticketing solutions.● Work closely with the GM Operations to exceed revenue targets for the membership and ticketing programs.● Identify and pursue new revenue streams and opportunities to maximise profitability.● Collaborate with marketing, sales, retail merchandise and other relevant departments to ensure a cohesive and integrated approach to fan engagement and revenue generation.● Act as a key liaison between the Ticketing and Membership team and other departments within the organisation.● Foster a collaborative and high-performance culture within the team.
QualificationsSoft Skills● Comfortable operating in a high-pressure environment & actively focused on best practice fan/member outcomes on a day-to-day basis● Self-reliant, good problem solver, and very results oriented● Innovative thinker● High attention to detail● Excellent judgement and creative problem-solving skills● Stakeholder management skills: ability to influence and engage peers and clients as well as work collaboratively to achieve outcomes● Energetic, flexible, collaborative and proactive; a team player who can positively and productively impact both strategic and tactical initiativesTechnical Skills● Degree in Commerce, Marketing, or similar field - preferred but not essential● Minimum 2+ years’ experience in relevant ticketing and membership focused role(s)● Ability to manage and priorities business initiatives● Ability to build bespoke presentations
Applications should be emailed to [email protected]. Please include a one page cover letter and your CV as one PDF. Applciations close Monday 10th August 2026.

📌 Membership Coordinator (Springfield)
🏢 Central Coast Mariners Football Club
📍 Springfield