This is a Client Operations & Strategy (Lawyer) role with Matilda Migration based in Melbourne, VIC, AU.
Matilda Migration
Role Seniority: mid level.
Overview
- We’re hiring another lawyer to join our lean, high‑performance team – and if you're a lawyer looking to broaden your horizons beyond a traditional legal career, this role could be for you.
- You’ll play a critical role in delivering outstanding legal services to our clients, while simultaneously helping to shape the digital product we’re building to scale our impact.
- We’re looking for an admitted lawyer with a start‑up mindset – someone who thrives when working autonomously, enjoys streamlining processes with tech, and is driven by impact.
- This role is perfect for a lawyer who wants to move into startups, as it offers an prospect to utilise your legal experience while building a broader operational skillset and business acumen.
The Role (What You’ll Be Doing)
- Own the client journey: manage client relationships and coordinate the visa application process end‑to‑end using the Matilda platform – from eligibility screening right up to lodgement.
- Deliver excellent outcomes: work with senior lawyers and migration experts to prepare and review visa applications with a high attention to detail, focusing on client experience.
- Streamline and systematise:
identify workflow bottlenecks and help implement tools and processes that improve speed, quality, and consistency.
- Wear multiple hats: collaborate across functions – operations, growth, product, and beyond pure legal work in an early‑stage startup.
About You (Who You Are)
Must‑Have
- A law degree and 1–3 years of experience working as a lawyer.
- Demonstrated track record of outperforming peers in academic, professional, or extracurricular settings.
- High ownership and agency – you work autonomously, identify problems before they become blockers, and take pride in doing things well.
- A client‑obsessed mindset – you consistently put client outcomes first and use this to guide decisions and problem solving.
- Exceptional written and verbal communication skills.
- Strong organisational ability and attention to detail under pressure.
Nice‑to‑Have
- Experience in a startup, or in the migration or legal tech sector.
- Experience using tools like Hubspot, Notion, Slack.
- Interest in or knowledge of the Australian visa system (training will be provided).