Account Manager - Melbourne role with Hilti Group based in Melbourne, VIC, AU

Role Seniority

junior, mid level, graduate

More about the Account Manager - Melbourne role at Hilti Group

Build impactful customer partnerships while growing a high‑potential Hilti territory in Melbourne’s west. Your next role as an Account Manager within Hilti will see you having direct customer contact with the existing customer base and a proactive role in identifying new customers. This role will focus on the Concrete industry in Melbourne's Western Suburbs, with a goal of making our customers more productive, safe and sustainable. You will be responsible for growing sales by developing customers, introducing new products and services, and implementing sales strategies with our customers.

What You'll do

- Building relationships – you’ll be on the field, meeting with customers on a daily basis to capture the perfect business prospect. You understand to create value in account(s) through long‑term, profitable relationships.
- Time and Territory Management (TTM) – creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory.
- Be a Hilti Champion – you’ll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace.
- Tracking your progress – you’ll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role.

What You’ll Bring

- Tertiary Qualification is highly desirable.
- Previous experience in any customer facing roles.
- Eagerness to learn, motivated and capable of working independently.




- Hands‑on attitude – you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments.
- Time management, planning and prioritization skills.
- Maintain a valid full Australian driver’s license – we'll provide you with a company car, be sure you’re ready to drive.

What’s In It for You

- Competitive base salary and uncapped bonus potential.
- Tools of the trade – Fully maintained motor vehicle, fuel card & mobile phone.
- Annual leave – 4 weeks annual leave & Leave loading of 17.5% – you are paid an additional 17.5% of your salary for the days you take annual leave.
- Additional 5 days of leave.
- Learning and Development – We provide many opportunities for you to grow personally and professionally, including our internal development programs, in‑house learning academy, mentorship programs and training at our world‑class training centre in Malaysia.
- Career exploration – you can explore your career path with Hilti, work abroad, experience different job functions and tackle different markets.
- Drive Impact – Build a better future for your community by taking two days paid time off to volunteer for non‑profits of your choice.
- Wellbeing – Our team members’ physical and emotional well‑being is a priority. We offer comprehensive well‑being programs and support.
- A diverse and inclusive culture – Diversity, Equity and Inclusion are part of everything we do and is an ongoing commitment for us.
- Work‑life Balance – Our flexible working concept empowers our team members to thrive in their work and balance their working and personal lives.

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📌 Account Manager - Melbourne
🏢 Hatch
📍 Melbourne