Bigger things happen at Officeworks! Our customers, our team and our community are our heart and soul. As a Retail Department Leader (Coordinator) at our Ballarat store, you will lead from the front, delivering amazing customer experiences to our customers. Dive into the daily hustle and bustle with positivity and determination, bringing your team along for the journey, inspiring them to go above and beyond, keeping the vibe upbeat and the teamwork tight. Together we deliver bigger things!

About The Role

- Let your exceptional customer service skills shine by ensuring each customer leaves satisfied with their experience.
- Lead and motivate your team, igniting their passion to reach sales targets and KPIs.
- Train and develop your team to be retail rockstars, always enhancing their skills and performance.
- Master the inventory realm, ensuring stock levels are maintained so customers have everything they need.
- Craft a visually stunning and protected shopping experience.
- Collaborate with fellow leaders and departments to achieve overall store success.

About You

- A solid track record in retail leadership, with a fierce passion for delivering exceptional customer experiences.
- Outstanding ability to communicate and forge connections with your team and customers alike.
- A leadership legend who builds a team of retail rockstars who can take on any challenge.




- Ability to thrive in a fast‑paced environment and juggle shifting priorities like a pro.
- Ready to dive in head‑first, never afraid to get your hands dirty to ensure everything runs smoothly.

Benefits

- Flexibility to keep things balanced to suit your individual needs.
- Generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target, and the wider Wesfarmers brands.
- Access to our Officeworks benefits programme for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
- Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family.
- We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Programme and other ongoing programmes.
- Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia.
- Outstanding learning and development programmes to support your career growth.
- Fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.

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📌 Retail Department Leader (Ballarat)
🏢 Officeworks
📍 Ballarat