The Administrator and Finance Officer is responsible for overseeing the day-to-day administrative and financial functions of the business, ensuring accurate records are maintained and that bookings, customer enquiries, and financial processes are managed efficiently.

General Working Hours:

Monday 1pm-4pm, Wednesday 7:30-4pm, Friday 7:30-4pm. Average hours arrangement of 20 hours per week.

Key Responsibilities

- Managing course bookings, enrolments, and cancellations.

- Responding to customer enquiries via phone and email.

- Maintaining student records and training documentation.

- Processing invoices, payments, and payment reconciliations.

- Maintaining accurate financial and business records.

- Supporting general administrative processes and business operations.

- Assisting with reporting and other administrative duties as required to support the efficient operation of the business.

- Placing and ordering equipment for customers

Secondary Responsibilities

- Assisting with social media and marketing activities.

- Processing student paperwork and administrative documentation.

- Assisting with course administration and compliance-related paperwork.

- Supporting business development and promotional activities.

- Assisting with data entry, filing,



and records management.

- Providing additional administrative support and undertaking other duties as reasonably required.

About You

We're looking for someone who:

- Has excellent communication and customer service skills

- Is highly organised with strong attention to detail

- Can manage multiple tasks and priorities

- Works well independently and within a team

- Is confident using computers and learning recent software

- Has experience in administration and financial processing

- Maintains confidentiality and professionalism

Desirable Experience & Qualifications

Applicants with experience in any of the following will be highly regarded:

- Monday.com

- WordPress

- aXcelerate

- Xero

- Certificate IV in Training and Assessment (TAE40122 or equivalent)

What We Offer

- Flexible part-time employment

- A supportive and friendly team environment

- Variety in your day with administration, finance and customer service

- Opportunities to contribute to business improvement projects

- Ongoing training and professional development

- The opportunity to grow with a successful local business

📌 Administrator & Accounts Officer (Maroochydore)
🏢 Rapid Response First Aid
📍 Maroochydore