THE JOB

As the Rates and Revenue Officer, you’ll become a key part of the team responsible for ensuring accounts receivable, rates and water charges are processed smoothly and accurately. You’ll work closely within the Rates and Revenue Team, the Financial Accounting Team and Customer Experience Team, and other council departments to make sure customers are billed correctly, payments are properly allocated, and enquiries are handled efficiently and effectively.

We are seeking a systematic and capable person with strong basis in finance and excellent collaboration and interpersonal skills allowing the successful applicant to deal effectively with customer inquiries, investigate and resolve billing discrepancies, implement payment plans, and maintain accurate records of transactions.

This position will primarily be responsible for processing accounts receivable, providing support in rates and water billing. While a background in local government and/or the duties of this position is desirable what matters most is your financial capability, accuracy, initiative, and your willingness to learn and work with others.

We welcome applications from candidates interested in full time, part time or job share arrangements for this position.

Full details of the position accountabilities are provided in the position description as well as the selection criteria which is also provided below. Please address how you meet each of the selection criteria in your application.

SELECTION CRITERIA

Essential Criteria

1. Certificate IV qualification in Finance or equivalent knowledge and skills gained through experience.

2. Ability to effectively deliver the position requirements with direct or transferable financial experience and understanding of GST application.

3. High level of attention to detail and accuracy and ability to reconcile and analyse financial transactions, identify discrepancies and trace them to the source and resolve.

4. Ability to operate within in a cooperative team setting, displaying professionalism,



adaptability and strong interpersonal skills when interacting with a variety of personal across the organisation.

5. Demonstrated ability to provide a high standard of customer service to internal and external customers.

6. Demonstrated ability to plan and organise priorities and manage workflow.

7. Demonstrated competency in the use of financial accounting systems and Microsoft Excel.

Desirable Criteria

1. Previous accounts receivable processing experience.

2. Knowledge and experience of the rating provisions of the Local Government Act.

THE LOCATION

Snowy Valleys Council is a scenic and heritage rich local government area in the South-West Slopes region of New South Wales which spans 8959km2 with approximately 15,000 residents living in a number of vibrant and unique towns, villages and rural properties. It is a perfect location for families and those seeking a tree change to a more relaxed and affordable lifestyle whilst still having access to a wide range of leisure options, shopping, education and employment.

THE BENEFITS

- Fortnightly salary range of $2,807.20 to $3,159.40 per fortnight (gross) plus 12% superannuation. Salary offered within the range will be negotiated based on qualifications, skills and experience

- This is a permanent, full time position of 70 hours per fortnight however Council is willing to consider applications for part-time or job share arrangements

- Choice of primary work location between our Tumut and Tumbarumba offices

- Versatile work options

- Generous leave entitlements including access to long service leave after 5 years and paid parental leave





- Remote area salary sacrifice options available

HOW TO APPLY

Please apply on Council’s website in the ‘Careers with Council’ section. Select this position from the available vacancies in ‘Current Opportunities’ and then click on the ‘Apply’ button and follow the process. When you are finished your application click ‘submit’ and you will receive an email to confirm that it has been submitted.

CLOSING DATE: Please apply by Sunday 9 August 2026 at 11.00pm.

FURTHER INFORMATION

For further information about the requirements of the position or the work area, please contact Helena Whitehead on 69412719 or email **********@svc.nsw.gov.au.

For information relating to the recruitment process please contact Council’s People and Culture Team by email at ******@svc.nsw.gov.au.

- Council is an equal employment opportunity employer and we are committed to building a workplace culture that values diversity and inclusion. We welcome applications from First Nations people, workers of all ages, people with disabilities, people who identify as LGBTIQA+ and those from culturally and linguistically diverse backgrounds.

- Council will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you require adjustments to the application, recruitment, selection and/or assessment process please contact our People and Culture team via email ******@svc.nsw.gov.au and our team will contact you to discuss how we can support you with your needs.

- Council is a Child Safe Organisation and we are committed to acting in the best interest of the children in our community. We believe children have the right to be safe, listened to and respected. We have zero tolerance for child abuse and will take allegations very seriously, responding quickly and consistently in line with our policies and procedures.

- Council has a non-smoking in the workplace policy and operates a random drug and alcohol testing program.

📌 Rates & Revenue Officer (Wyangle)
🏢 Snowy Valleys Council
📍 Wyangle