About the role:

We are seeking a dedicated and compassionate Patient Services Assistant (PSA) to join our quick-paced and supportive team.

You will play an important part in ensuring patient comfort, safety, and smooth hospital operations. This is an ideal opportunity for someone with a Certificate III in Aged Care or Health Services who is ready to make a difference in patient care.

Key Responsibilities

- Assist clinical staff in providing high-quality care and patient support.
- Provide transport services using hospital-approved equipment and vehicles.
- Assist patients on admission and help them settle comfortably.
- Maintain cleanliness and hygiene in patient rooms and shared areas in line with infection control standards.
- Support Emergency Department staff with non-clinical tasks while prioritising effectively in a high-pressure environment.

About you:

You thrive in a busy hospital setting, are able to adapt quickly to changing demands, and consistently uphold high standards of service and professionalism.

To be successful, you will have:

- Certificate III in Aged Care, Health Services, or Care Support (desirable).
- Experience working in a clinical hospital setting.
- Strong understanding of infection control, manual handling, and hospital safety procedures.
- Proven ability to work both independently and as part of a multidisciplinary team.
- Excellent time management and interpersonal skills.

Desirable qualifications and experience:

- Certificate IV in Health Services Assistance.

What’s in it for You:

At Ramsay,



we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

- Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
- Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
- Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
- Find balance through flexible rostering options, adaptable leave and access to free, confidential counselling and wellbeing support 24/7
- Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

- Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
- A values-led workplace where you’ll be supported personally and professionally
- A place with flexible, permanent and career-growth opportunities nationwide.

Additional Information:

- Must provide or complete a National Police Check conducted within the previous 12 months.
- According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

All applications must be lodged online.

Applications close: 11th August 2026

Reference number: JR114736

📌 Patient Services Assistant - Emergency Department (Surfers Paradise)
🏢 John Flynn Private Hospital
📍 Surfers Paradise