Brand Health Tracking (BHT) - Sydney or Melbourne

Ipsos is one of the world’s leading market research companies, founded and run by research professionals. With a presence in over 90 countries and offices across Australia, we help organisations better understand people—their behaviours, motivations, and decisions.

Our Brand Health Tracking division goes beyond traditional tracking. We deliver a holistic and dynamic view of brand performance, uncovering what truly drives perceptions, choice, and loyalty to help clients make confident, impactful decisions.

About The Role

In this role, you’ll support the delivery of high-impact brand tracking programs while managing projects end-to-end and building strong client relationships. You’ll combine analytical thinking with storytelling to translate data into meaningful insights, helping clients shape their brand strategies.

- Manage and coordinate research projects from design through to delivery
- Partner with senior team members to develop project plans, timelines, and manage budgets
- Analyse data and translate complex findings into clear, actionable insights
- Design questionnaires and research materials
- Prepare compelling reports and presentations, and present findings to clients
- Act as a key day‑to‑day client contact, responding to queries and providing guidance
- Collaborate with fieldwork and operations teams to ensure smooth execution
- Monitor project progress, timelines, and quality standards across multiple concurrent studies
- Contribute to team learning by coaching and supporting junior colleagues
- Identify opportunities to enhance processes, outputs, and client outcomes, including through innovation and new ways of working
- Manage and collaborate with our offshore Project Management team, ensuring seamless delivery and enabling onshore teams to focus on high‑value client work
- Contribute to commercial thinking by identifying opportunities to add value and grow client relationship

YOUR PROFILE

- A degree in psychology, marketing, economics,



business, or related field
- Strong foundation in quantitative research methods, with the ability to analyse data and turn it into clear, actionable insights
- Proven project management skills with the ability to deliver on time and within budget
- Experience in market research (agency or supplier side)
- - RM: 3+ years with solid client‑facing experience
- SRE: prior research experience with solid project coordination exposure

- Excellent communication and presentation skills
- High attention to detail and solid analytical thinking
- Ability to manage multiple projects and thrive in a fast‑paced environment
- Collaborative mindset with a proactive, solutions‑focused approach
- Proficiency in MS Office, with working knowledge of Q and SPSS

Employee Benefits

- Learning and development programs, plus study assistance and study leave
- Paid leave for volunteering, your birthday, and starting a family
- Employee Assistance Program (EAP) for wellbeing support
- Flexible and hybrid work options
- Work From Anywhere (up to 6 weeks per year)
- Regular social events and a collaborative team environment
- Well‑stocked office with daily breakfast, fresh fruit, snacks and hot drinks

Ipsos is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. We seek belonging for all, promote diversity and practice equity. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate in. People from all backgrounds, including Aboriginal and Torres Strait Islander people, are strongly encouraged to apply.

This position is only open to applicants who have the right to live and work in Australia.

About The Team

The Brand Health Tracking Service Line helps clients manage their in‑market brands in terms of monitoring health and making sure they are on the right course. Clients have their own sales data, we provide them with brand affinity data to understand how people feel about the brand and its competitors longitudinally.

#J-18808-Ljbffr

📌 Brand Health Research Lead - Client Insights & Strategy (New South Wales)
🏢 Ipsos
📍 New South Wales