**You will make an impact in the following ways:** + Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs. + Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools. + Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field. + Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor. + Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. + Identify additional service opportunities with customer. + Complete training in line with skill and business requirements. + Maintain service vehicle and tools for cleanliness and proper operation. + Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.



+ Complete in workshop repairs as required **Additional Information:** + 2 weeks on / 1 week off Roster - 12hr shifts + Competitive Annual Salary - Inclusive of applicable penalties and shift allowance. + 20% Remote Location Allowance + All your Safety equipment / PPE and uniforms are provided and laundered + Domestic Relocation from across Australia _may_ be offered for the right candidate + **_Local Valid Drivers License is required_** **To be successful in this role you will need the following:** + Apprentice Trained Engine Technician (Cert III) or equivalent + Intermediate level of workshop or field service experience required + Intermediate level knowledge of and/or experience with engine products + Heavy Vehicle Experience preferred + HR License preferred . **Job** Service **Organization** Cummins Inc. **Role Category** In office with Flexibility **Job Type** Technician **ReqID** 2418149 **Relocation Package** No **100% On-Site** No

📌 Technician - Field Service - 2/1 - Residential (Karratha)
🏢 Cummins
📍 Karratha