Summary:

As a Store Manager in the hospitality and catering industry, you will play a pivotal role in overseeing daily operations, ensuring exceptional customer service, and driving sales performance. Based in Idalia, Queensland, this permanent full-time position requires a dynamic leader who can motivate a team and maintain high standards of service, contributing to the overall success of the business.

Responsibilities:

- Manage daily store operations, ensuring compliance with company policies and procedures.
- Lead, train, and develop a team of staff to deliver outstanding customer service.
- Monitor sales performance and implement strategies to achieve sales targets.
- Maintain inventory levels and oversee stock management to ensure product availability.
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Prepare reports on sales, staff performance,



and customer feedback for management review.
- Ensure the store is clean, well-organised, and visually appealing to customers.
- Implement promotional activities and marketing strategies to attract recent customers.

Qualifications:

- Proven experience as a Store Manager or in a similar managerial role within the hospitality or catering industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to analyse sales data and make informed decisions.
- Proficient in inventory management and stock control.
- Strong customer service orientation.
- Flexibility to work various shifts, including weekends and holidays.

📌 Store Manager (Idalia)
🏢 Ottos Group
📍 Idalia