Founded in 1978, Dicker Data is Australia’s leading locally owned and operated distributor of ICT hardware, software, cloud and IoT solutions for over 10,000 reseller partners across Australia and NZ.

An ASX listed (ASX: DDR) company, we are recognised in the industry for our award-winning record of gender equality, diversity and inclusion and we pride ourselves on building sustainable business practices. We understand the importance of hiring the right people to build successful teams, and of supporting our people to reach their full potential in every aspect of work and life.

Our Vision

To inspire, educate and enable Australian technology resellers to achieve their full potential through the delivery of unparalleled service, technology and logistics.

Our Values

At Dicker Data, we pride ourselves on our family centric culture. Our people band together for a common goal, willing to lend a helping hand and often going above and beyond to support their colleagues. The values that underpin our company culture are the drivers of our ongoing success:

- Agile
- Solution focused
- Respect for all people
- Integrity in the way we operate

About You

Are you a driven sales professional who thrives in a fast-paced, high-volume environment? Join Dicker Data as an Internal Account Manager supporting our AV/UC portfolio and play a key role in driving growth across our reseller network.

This is a great opportunity to build your sales career within a leading ASX-listed IT distributor, working with top-tier vendors and a high-performing team.

What you will do in the role

Reporting to the Business Manager - AV/UC,



you’ll be responsible for managing sales opportunities end-to-end while delivering exceptional service to our reseller partners. You’ll act as a central point of contact, managing deal registrations, quotations, and vendor processes, while supporting pipeline growth and achieving team targets.

Key Responsibilities

- Manage multiple vendor deal registrations, ensuring opportunities are tracked and progressed through the sales cycle
- Generate, issue, and follow up quotes to drive opportunities through to closure
- Identify upsell and cross-sell opportunities within existing reseller accounts
- Maintain accurate monthly forecasting across sales and annuity pipelines
- Support end-to-end sales processes including logistics, delivery coordination, and project timelines
- Act as a key point of contact for reseller enquiries, providing timely and accurate support
- Build and maintain strong reseller relationships, understanding key contacts and business needs
- Communicate product updates, pricing, and promotions to customers
- Manage vendor special pricing processes and claims submissions
- Deliver reseller training and enablement sessions where required

What you will need to succeed in the role

- Ability to obtain and maintain vendor certifications as required
- Proven ability to work under pressure, prioritise effectively,



and meet business and customer expectations
- Excellent communication and interpersonal skills, with the ability to engage confidently with customers, vendors, and internal stakeholders at all levels
- Intermediate proficiency in Microsoft Office applications and ERP systems
- Strong understanding of business administration processes, including ordering, invoicing, receipting, returns, and payment procedures
- Detailed knowledge of the relevant technology and distribution market
- High level of initiative, motivation, and enthusiasm
- Strong negotiation and commercial skills
- Advanced product and solution knowledge
- Demonstrated sales experience with a track record of achieving targets
- Professional, customer-focused, and results-driven approach
- Strong forecasting and pipeline management skills, with the ability to accurately track performance against monthly and quarterly budgets
- A highly competitive salary package depending upon experience
- Hybrid and sustainable working environment
- Staff only in office gym & weekly corporate fitness classes
- A selection of freshly prepared lunch options provided daily
- Free on-site parking and electric parking stations
- A relaxed, modern office setting with smart casual dress
- Access to discounted banking, superannuation, and health and wellbeing offers via our corporate partners
- Company paid parental leave scheme
- Employee Assistance Program
- On site school holiday program for children of Dicker Data staff

Only those with the legal right to work in Australia may apply for this position.

Only short-listed candidates will be contacted.

#J-18808-Ljbffr

📌 Internal Account Manager - Pro AV (Sydney)
🏢 Dicker Data
📍 Sydney