About us

At the City of Bayswater, we believe that great communities are built by people who care. That’s why we’re guided by strong values, shared purpose, and a real passion for creating meaningful change. We prioritise sustainability, community wellbeing, and welcoming places where everyone can thrive. As an employer, we’re committed to a culture that values inclusion, balance, and personal growth. Whether you're starting your journey or building on experience, we offer the chance to develop your skills, contribute meaningfully to the community, and help shape the future of a vibrant and evolving community.

About the Position

The City of Bayswater’s Community Facilities team are currently recruiting for multiple opportunities across our recreation centres. Current roles available include casual Recreation Attendants and Customer Service Officers.

Customer Service Officer

As a Customer Service Officer you will the first point of contact for all internal and external stakeholders, including residents, ratepayers, and members of the general public. You'll play a key role in delivering high-quality customer service and administrative support across our recreation facilities.

We're seeking individuals who are energetic, personable, and genuinely passionate about supporting our community. Your friendly approach and commitment to excellent service will help create a welcoming experience for all facility users.

Recreation Attendant

As a Recreation Attendant you will be responsible for providing a high level of customer service in our Recreation Centres the RISE and The Morley Sport and Recreation Centre. Under the direction from the Stadium Team Leader, this role has wide responsibility of the operations of the facility including front reception general enquiries,



setting up for functions and sports programs and activities and other operational duties. You will also be able to lead and manage emergency evacuation procedures of the facility, ensuring the safety and well-being of all patrons and staff.

To be successful in this role you will be enthusiastic and show a genuine interest in providing high quality customer service working independently and as part of a team.

A current First Aid Certificate and current Resuscitation Certificate are essential for this role.

Please specify in your application which position/ positions you would like to be considered for

*Weekend avalibility is essential for this role*

Note: Registering for casual employment in this recruitment pool does not guarantee you a position or that a position will indeed arise. This recruitment pool may not be actively monitored, and acts as a place to register an expression of interest only. The expressions of interest pool may be consulted when a casual position becomes available, and we may contact you for further information or for an interview to determine your suitability.

What we offer

You will love working here because we believe we have great staff who are motivated and passionate about what they do. We get to make a difference in the community which brings great job satisfaction.

The role of Customer Service Officer has an associated hourly rate of $43.41 (adult rate) plus super, inclusive of 25% casual loading

The role of Recreation Attendant has an associated hourly rate of $48.55, plus super,



inclusive of 25% casual loading

As well as access to City of Bayswater staff benefits including:

- Up to 5% matched super contributions, totalling up to 22% combined super
- Free aquatic and gym membership
- Training and development opportunities
- Employee health and wellbeing program
- Free onsite parking
- Employee Assistance Program
- Corporate health insurance discounts
- Diverse and inclusive work workplace

Closing Date: 4pm Wednesday 29 July 2026.

To view the Position Description and information about working for the City of Bayswater, please download the attachments below.

For any further queries please contact Aimee Little John, Team Leader Functions and Program Delivery on 9370 7505 or Louise Coffey Team Leader Functions and Program Delivery on 9208 2400.

The City of Bayswater reserves the right to close this advertisement prior to the closing date. Candidate screening and interviews may take place prior to the advertised close date. Applications may be used to fill subsequent vacancies.

TO APPLY click the "APPLY NOW" button.

Applicants should include a current CV and a cover letter describing how you meet the requirements of the role.

JEREMY EDWARDS
CHIEF EXECUTIVE OFFICER

The City of Bayswater is an Equal Opportunity Employer and we promote a workplace that values and foster the diversity of our staff. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds, the LGBQTIA+ community, and young people.

Attachments:
- How to Apply for Job Vacancy.pdf
- Information for Applicants.pdf
- Inside Industrial Agreement 2023_opt.pdf
- PD - Customer Service Officer Band 3.pdf
- PD - Recreation Attendant.pdf

📌 Recreation Attendant and Customer Service Officer - Expression of Interest (Midland)
🏢 City of Bayswater
📍 Midland