Seeking a Business Change Manager with 5+ years experience
Role Description
The Business Change Manager facilitates the adoption of project outcomes across various policy, operational, and technology workstreams. Focusing on the transition of people, culture, and behaviours to ensure a new system or process is actually adopted, the Business Change Manager manages the end- to-end people side of change through the application of the internal change management framework (PROSCI ADKAR). This includes everything from stakeholder communication and user training to the sustaining of new practices. The Business Change Manager leverages strong cooperative and relationship-management skills to partner with project teams, ensuring a seamless translation of technical delivery into lasting business adoption.
Key Responsibilities
Design and execute comprehensive change strategies aligned with the PROSCI ADKAR framework to shift employee mindsets and behaviours in alignment with project goals. Develop and execute change management strategies aligned with the PROSCI ADKAR framework to meet project objectives. Lead strategic communication activities that move stakeholders from "awareness" to "desire," ensuring clear alignment and active engagement across all levels. Perform deep-dive change impact and stakeholder analysis to uncover cultural barriers and develop targeted interventions to mitigate resistance. Oversee the training lifecycle, partnering with SMEs to translate technical requirements into a learning journey that empowers users in their new ways of working. Build and leverage strategic relationships to drive buy-in, adoption, and peer mentorship.
Integrate change milestones into master project schedules to ensure seamless and synchronised delivery. Assess user readiness and success metrics using data-driven insights to identify gaps and measure adoption rates. Identify and manage change-related risks, reporting potential blockers to project leadership to minimise business disruption.
Desirable Qualifications
Recognised change management qualification or certification (e.g., PROSCI etc.).
Required Knowledge/Experience and tools
Experience: 5+ years of hands-on experience leading the planning and delivery of complex business change activities. Project Partnership: Proven track record of collaborating with project delivery teams to execute high-impact change initiatives. Methodology: Expertise in applying structured change frameworks, with the ability to implement and adapt PROSCI ADKAR principles. Leadership: Demonstrated ability to lead teams, manage competing priorities, and build organisational capability through coaching and mentorship.
SFIA Skills/Attributes The role may require the following SFIA skill categories but not limited to: BPRE 4/5, BUSA 4/5, BENM 4/5, and RLMT 4/5.
Contract: 12 Months Contract with 2 x 12 month extensions
How to Apply - Please upload your resume to apply. Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks
Closing date: Thursday 16 July by 9am
Call Joanne Finchett on 0480 002*** or email ******@whizdom.com.au for any further information
📌 Business Change Manager (Canberra)
🏢 Whizdom
📍 Canberra
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