31 Jul
|
Bagel Os
|
Perth
Cafe Manager
Are you a natural leader with a passion for hospitality, coffee, and creating exceptional customer experiences?
We're looking for an energetic, hands-on Manager with strong barista skills to lead our thriving café venue. This is an exciting opportunity to take ownership of a well-established business, develop your leadership career, and work alongside a passionate team in a fast-paced environment.
If you're driven, organised, customer-focused, and ready to make an impact, we'd love to hear from you.
What You'll Be Doing
As Cafe Manager, you'll be responsible for the day-to-day success of the venue, including:
- Leading smooth and efficient daily operations.
- Managing opening and closing procedures, including cash reconciliation and banking.
- Overseeing stock ordering, inventory control, and supplier management.
- Creating a welcoming, customer-first culture that delivers outstanding service.
- Maintaining high coffee standards, including grinder calibration, machine setup, and barista support.
- Recruiting, onboarding, training, and developing team members.
- Managing staff performance and fostering a positive team culture.
- Preparing and managing rosters in line with labour targets and business needs.
- Identifying opportunities to grow revenue and improve profitability.
- Collaborating with the Head Chef to plan seasonal specials, events, and promotional campaigns.
- Maintaining exceptional venue presentation and ensuring brand standards are consistently met.
- Managing customer feedback, reviews, and complaint resolution both in person and online.
- Conducting regular staff meetings and ongoing training sessions.
- Coordinating venue maintenance and bi-annual deep cleaning programs.
What We're Looking For
The ideal candidate will have:
- Previous experience in a hospitality management role.
- Strong barista experience and coffee knowledge.
- Excellent leadership, communication, and organisational skills.
- Experience with POS systems and back-office administration.
- A proactive attitude with a passion for continuous improvement.
- The ability to lead by example and thrive in a fast-paced setting.
Qualifications & Experience
- Diploma, Advanced Diploma, or Degree in Hospitality, Management, or a related field preferred.
- Minimum 1 year of management experience with relevant qualifications; OR
- Minimum 3 years of hospitality management experience without formal qualifications.
What's In It For You?
- Consistent daytime hours – no late nights.
- Genuine opportunities for career progression and professional development.
- Generous staff discounts.
- Complimentary staff meals.
- Supportive team culture with room to grow and make your mark.
If you're ready to lead a successful venue, inspire a great team, and deliver memorable customer experiences every day, we'd love to hear from you.
📌 Cafe Manager (Perth)
🏢 Bagel Os
📍 Perth