About Us

At Incepta, we’re passionate about supporting individuals with disability to live empowered, fulfilling lives - full of choice, Integrity, Respect and care.

Based in the Goulburn region, we provide a range of NDIS services including support coordination, accommodation, respite, and day programs for adults and children. We focus on what is most important to each participant and how we can support them to achieve their goals, build independence, and live great lives. At Incepta, we strive for real smiles.

Our dedicated team is at the heart of what we do, which is why we ensure our staff are supported, valued, and provided with the resources and opportunities they need to succeed.

About the Role

We are seeking an experienced Support Coordinator to join our team in the Goulburn region. Who thrives in a fast-paced, participant-focused environment. You’ll work closely with participants and their families to navigate the NDIS and access the supports that will help them thrive.

Key Responsibilities:

- Work with participants and their families to identify supports that align with their NDIS plan goals and personal aspirations.

- Coordinate supports and liaises with service providers, government agencies, and multidisciplinary teams.

- Provide information and guidance regarding disability services, eligibility requirements, and access pathways.

- Build robust, respectful relationships with participants, families, and stakeholders





- Monitor service delivery and support participants to maximise the effective use of their NDIS funding

- Support the growth of Incepta’s client base through positive engagement and outcomes

About You

You’ll bring strong NDIS experience, a passion for participant outcomes, and the ability to build trusted relationships across diverse communities.

- Minimum 2–3 years' experience in a similar role within the NDIS space (e.g., Support Coordinator, Intake Officer, or similar)

- In-depth understanding of the NDIS and experience working within its systems and processes

- Excellent interpersonal and stakeholder management skills

- A participant-focused approach with strong problem-solving abilities

- High attention to detail and strong organisational skills

- Strong written and verbal communication

- A proactive team player with a commitment to achieving business goals

Why Join Us?

We offer a supportive and flexible work environment where your professional growth and wellbeing matter. Here’s what you can expect:

- Flexible working arrangements for a better work-life balance

- Fuel and meal allowances, plus work phone and laptop

- Bonus programs to reward your hard work

- Access to our Employee Assistance Program (EAP)

- A friendly and inclusive team workplace

- The chance to make a meaningful impact in the lives of people with disability—every single day

Ready to Apply?

If you’re ready to help others dream big and live great, we’d love to hear from you!

Send your resume and cover letter to: **@incepta.com.au

📌 Support Coordinator-Part Time/Full-Time (Bowral)
🏢 Incepta
📍 Bowral