Purpose
As the Conference & Events Sales Executive based at Mantra on Russell in Melbourne, you will ensure that conference inquiries across the southern regions (VIC, TAS, WA, SA, NSW, ACT) smoothly transition into confirmed bookings, making the process from inquiry to confirmation a breeze. You goal is to boost revenue, yield, and market share, all while keeping things light-hearted and enjoyable. With each event, you will create memorable experiences that leave our clients smiling and coming back for more.

Primary Responsibilities

Respond promptly to all conference sales enquiries, sending proposals and following up with clients to convert enquiries into bookings
Prepare proposals, contracts, and internal handover documentation accurately and in a timely manner
Maintain effective communication with clients via phone, email, and in-person interactions
Provide passionate, friendly, and courteous service to both external and internal guests
Conduct site inspections with potential clients as required
Focus on achieving conversion targets, revenue generation, and meeting budgets




Assist the Director of Conference & Events in identifying and implementing plans to address revenue opportunities
Assist the Conference & Events Coordinator as required

Skills & Experience

Past experience in a similar role, demonstrated precision in conference & events sales and providing exceptional customer service while exceeding expectations
Creativity is key for designing unique event experiences and finding cutting-edge solutions to challenges that may arise
Proficiency in budgeting, cost estimation, and financial management
Proficient in negotiating with suppliers, vendors, and clients to establish favourable terms that benefit all parties involved
A strategic mindset, adept at orchestrating a wide range of events
You foster a can – do approach with impeccable attention to detail and exceptional time management skills
Flexible availability to accommodate various shifts, including mornings, late evenings, weekends, and public holidays as required

📌 Conference and Events Sales Executive (Melbourne)
🏢 Accor
📍 Melbourne