Become a key member of the CHC Australia' team as a Tenancy Officer based in Bruce, ACT. This full-time role will see you managing a portfolio of residential properties, ensuring a seamless experience for tenants . You will be responsible for all aspects of the tenancy lifecycle.
What you'll be doing
- Efficiently manage a tenancy portfolio of up to 160 tenancies in accordance with CHC policy, procedure and work instructions and relevant legislative requirements.
- Accurately maintain CHC systems in a timely manner and in line with records management requirements.
- Provide high-level customer service to tenants, members of the public and CHC staff.
- Support tenants to maximise their ability to maintain a tenancy successfully.
- Undertake reporting obligations as required.
- Undertake other duties as directed.
What we're looking for
- Awareness of, or ability to gain knowledge of, the regulatory and compliance frameworks CHC works within, particularly the Residential Tenancies Act 1997 and ACT Civil and Administrative Tribunal requirements.
- Minimum two years’ experience in an administration, customer service or real estate role.
- Proven attention to detail and solid administration skills.
- Previous experience in the human services industry.
- Current driver’s licence.
What we offer
At CHC Australia, we are committed to providing a supportive and rewarding work environment. Some of the key benefits of joining our team include:
- Competitive salary and professional development opportunities
- Flexible work arrangements to support work-life balance
- Access to employee wellbeing programs and initiatives
- Opportunities to contribute to the growth and success of a dynamic organisation
About us
CHC Australia is a Canberra-based, Tier 1 registered community housing provider dedicated to enabling more people to live in safe, quality and affordable homes. Operating for more than 25 years, CHC delivers social and affordable housing, tenancy and property management, client services, community development and affordable home ownership opportunities for low to moderate income households across the Canberra region.
If you are excited about this opportunity and believe you have the skills and experience to excel as a Tenancy Officer, we encourage you to apply now.
📌 Tenancy Officer (Canberra)
🏢 CHC Australia
📍 Canberra
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