Gold Coast | Supported Independent Living (SIL)

Be part of someone's story and see the difference you make.

We're looking for compassionate, reliable Support Workers to join our team on the Gold Coast. In this role, you'll provide individualised one-on-one supports to two men with complex mental health and disability-related support needs across separate living arrangements. You'll become part of a consistent support team focused on building trust, promoting independence, and supporting each person to live life on their own terms.

About the people you'll support

You'll be supporting two men with lived experience of complex mental health and disability, including Autism Spectrum Disorder and Schizophrenia.

Both enjoy active and meaningful lives that include social activities, community participation, recreation, health and wellbeing goals, and spending time with people and things that matter to them.

This role requires someone who is patient, consistent, and relationship-focused. Someone who can build trust over time and provide support in a way that respects individual choices, communication styles, routines, and goals.

Success in this role comes from being calm, reliable, respectful, and able to maintain professional boundaries while supporting people to increase their independence, participation, and quality of life. Our approach focuses on dignity, choice, safety, and meaningful participation in everyday life.

About the role

You will provide one-on-one supports across two individual support arrangements, assisting participants in their homes and within the community.



This is a hands-on role supporting people with complex mental health and behavioural support needs. The successful applicant will work as part of an experienced team and receive comprehensive training before commencing work.

Your role will include:

- Building meaningful, professional relationships

- Supporting daily living activities

- Community access and social participation

- Supporting health and wellbeing goals

- Following Positive Behaviour Support strategies

- Maintaining accurate records and shift reporting

- Working collaboratively with families and allied health professionals

About the shifts

This role includes a mix of day, afternoon and sleepover shifts, including weekend work. Regular ongoing hours are available, with opportunities to pick up additional shifts across the team. Approximate fortnightly hours available: up to 45-50 hours per fortnight.

About you

You'll be someone who remains calm under pressure, values professional boundaries, and genuinely wants to make a positive difference in people's lives.

Highly desirable experience

- Mental health support

- Autism support

- Schizophrenia support

- Positive Behaviour Support implementation

- SIL or residential support environments

- Trauma-informed practice

You'll bring





- Minimum 12 months' disability support experience

- Solid communication and relationship-building skills

- A calm, non-judgemental approach

- Flexibility and reliability

- Willingness to learn and follow support plans

- Confidence working independently and as part of a team

Qualifications & Requirements

- Certificate III Individual Support, Disability or equivalent (desirable)

- NDIS Worker Screening Check (or willingness to obtain)

- Queensland Blue Card

- Current First Aid & CPR

- Open Driver Licence

- Reliable insured vehicle

- Smartphone with data access

- Completion of the NDIS Worker Orientation Module

Why Join CSBS?

Paid training and development

- Comprehensive induction

- Buddy shifts

- Ongoing learning and development

- Clinical and behavioural support training

We value your time

- Above-award rates for active overnight shifts

- Sleepover allowances

- Rosters released 3–4 weeks in advance

Wellbeing matters

- Fitness Passport membership access

- Employee Assistance Program (EAP)

You'll belong here
We are an NDIS-registered provider built around dignity, co-design and choice. Our team combines warm expertise with a commitment to supporting people to lead lives on their own terms.

Apply now
If you're looking for a role where you can build genuine connections, develop your skills, and be part of a team that supports people with complex needs to thrive, we'd love to hear from you.

Curious about a day in the life of our Support Workers? Click Here or visit our blog at CSBS.com.au.

📌 Complex Mental Health Support Workers (Gold Coast)
🏢 CSBS Group
📍 Gold Coast