Job description:

Bookkeeping | Client Service | Scheduling | Business Support

Location: Canberra, ACT (WFH in the ACT!)
Employment Type: Full-Time

We're looking for an energetic, highly organised Administration & Finance Coordinator to become the operational heartbeat of our growing business group.

Supporting two businesses operating under the one Group structure, this is a diverse and rewarding role that combines bookkeeping, payroll, customer service, scheduling, and business administration. No two days are the same, and you'll play a central role in keeping the business running smoothly.

This position is ideal for someone who enjoys variety, takes ownership of their work, loves technology, and thrives in a fast-paced small business environment.

What You'll Be Doing

Finance & Bookkeeping

- Manage Accounts Receivable from quote through to invoice, payment and debt collection.

- Process Accounts Payable, supplier invoices and payment runs.

- Manage electronic payment batches and banking files.

- Support cashflow management and financial reporting.

- Maintain accurate bookkeeping records and financial data.

Payroll Administration

- Process payroll accurately and on time.

- Manage Single Touch Payroll (STP) reporting.

- Process superannuation contributions and payroll compliance requirements.

- Maintain employee payroll records and documentation.

Client Service & Virtual Reception

- Act as the first point of contact for client enquiries.

- Manage our cloud-based phone and messaging systems.

- Oversee automated customer communication workflows, SMS messaging and call-routing systems.

- Deliver outstanding customer service across phone, email and digital channels.

Scheduling & Coordination

- Schedule quotations, site visits and work orders through Tradify.

- Coordinate calendars and workflow across operational teams.

- Liaise with clients regarding appointments and job progress.

- Ensure scheduling information remains accurate and up to date.

Administration & Business Support





- Manage shared business inboxes and communications.

- Maintain document management systems within Google Drive.

- Assist the Managing Director with estimates, proposals and tender submissions.

- Support commercial and government contract administration activities.

- Contribute to process improvements and business efficiency initiatives.

What We're Looking For

Required Qualities

- Highly organised with exceptional attention to detail.

- Proactive and self-motivated.

- Excellent communicator with strong customer service skills.

- Technologically competent and quick to learn new systems.

- Customer-focused and solutions-oriented.

- Able to manage multiple priorities while maintaining accuracy and professionalism.

Desired Experience

- Bookkeeping, finance administration or accounts experience.

- Accounts Payable and Accounts Receivable management.

- Payroll processing and STP reporting.

- Experience using cloud-based business software.

- Strong Microsoft Office and/or Google Workspace skills.

- Experience with platforms such as Xero, Tradify, Podium or similar systems is highly regarded.

Why Join Us?

We're not a large corporate business with layers of management and bureaucracy.

We're a growing, high-energy business where your contribution genuinely matters. You'll work closely with leadership, have the opportunity to improve systems and processes, and become a key part of a close-knit team that values initiative, accountability and great customer service.

We offer:

- A diverse and engaging role.

- Flexible working arrangements (where appropriate).

- Modern cloud-based systems and technology.

- Prospect to grow and develop with the business.

- A supportive, collaborative and down-to-earth team environment.

Apply Now

If you're an organised all-rounder who enjoys balancing finance, administration, customer service and operational coordination, we'd love to hear from you.

Please submit your resume and a short cover letter outlining your relevant experience and why you're interested in joining our team.

📌 Admin and Finance Coordinator (Canberra)
🏢 LiRo Group
📍 Canberra