31 Jul
|
Termi Homemmercial
|
Swan View
31 Jul
Termi Homemmercial
Swan View
About Us
Termi Home & Commercial is focused on delivering quality products and services to our customers. Built on the same core values of quality and customer satisfaction that has seen our original product, the Termimesh barrier, become the leader in termite protection, Termi Home & Commercial caters to both the residential and commercial market.
Along with Termimesh we offer a diverse range of products and services including Termitrust pest control, Termidry waterproofing, Termishine epoxy floors and Termifresh hygiene services.
As a national company we are committed to Quality, Safety and the Environment and our triple ISO certification to international standards is testimony to this. With a franchise network of experienced and knowledgeable professionals, Termi Home & Commercial has been servicing Australian properties for more than 30 years.
The Role
We are seeking a motivated and highly organised Commercial Administrator to join our team.
In this role, you will be responsible for coordinating day-to-day operations, including scheduling and job management. This involves booking technicians, planning service runs, adjusting schedules as required, and ensuring urgent service requests are prioritised and completed efficiently.
You will also be responsible for preparing reports and documentation, including service reports, compliance records, and operational updates for both internal management and clients.
A key aspect of the role is client liaison, acting as the main point of contact for commercial customers. This includes confirming bookings,
responding to enquiries, and building and maintaining robust ongoing client relationships.
This is a permanent, full-time position (Monday to Friday, 8:30am – 5:00pm), based in our Malaga office. Onsite parking is provided, and flexible working hours may be considered for the right candidate.
Key Responsibilities
- Schedule and coordinate routine and ad hoc pest management services
- Communicate with clients to confirm bookings, manage expectations, and respond to enquiries (including preparing smaller quotes)
- Maintain accurate client records and contract information
- Manage permits, work requests, and site mobilisation requirements
- Ensure compliance by keeping documentation, inductions, and client portals up to date
- Prepare service reports and basic trend analysis within required timeframes
- Open and close work orders and assist with monthly invoicing
- Provide administrative and operational support to the Termitrust Manager
- Handle incoming calls and general administrative tasks
About You
- Strong organisational and time management skills
- Excellent communication and customer service abilities
- Able to work under pressure and manage competing priorities
- High attention to detail and accuracy
- Positive, proactive attitude with a willingness to learn
- Previous administration or scheduling experience (preferred)
Why Join Us?
- Supportive and friendly team environment
- Stable, full-time role with work-life balance (Monday–Friday)
- Onsite parking for convenience
📌 Commercial Administrator (Swan View)
🏢 Termi Homemmercial
📍 Swan View