We are looking for an experienced Practice Administrator / Receptionist to become a valued long-term member of our team.

Our administration team are at the heart of our clinic. They are often the first friendly voice our clients hear and play a vital role in supporting both our clients and clinicians. We genuinely look after one another, celebrate each other’s successes and support each other through the busy days.

We are looking for someone who values kindness, enjoys being part of a close team and wants to build genuine relationships with both clients and colleagues. If you are looking for a workplace where you will feel known, supported, trusted and appreciated, we would love to hear from you.

About Us

Inner Light Allied Health is a neurodiversity-affirming allied health clinic based in Kilsyth. We provide psychology, occupational therapy and speech pathology services to children, adolescents and adults.

We have intentionally built a workplace where people enjoy coming to work. Our team genuinely cares about one another, shares ideas freely, supports each other through challenges and celebrates each other’s successes. We believe that when our team feels connected and supported, they are able to provide the very best care for our clients.

Our administration team are valued members of our multidisciplinary team. They help create the calm, organised environment that allows great therapy to happen and ensure clients feel supported from their very first enquiry.

As our clinic continues to grow, we are looking for someone who wants to become a long-term member of our team.

About the Role

This is a permanent part-time position with regular weekday shifts during our clinic hours (Monday-Friday, 9:00am-5:00pm), with opportunities for additional hours as the clinic grows.

No two days are exactly the same.



Responsibilities include:

- Welcoming clients and families to the clinic.

- Answering phone calls and responding to email enquiries.

- Managing clinician diaries and appointment scheduling using Halaxy.

- Triaging enquiries and connecting clients with the most appropriate clinician.

- Processing invoices, payments and Medicare claims.

- Supporting NDIS, Medicare and privately funded clients with administrative enquiries.

- Liaising with psychologists and allied health clinicians.

- Preparing correspondence to GPs and other health professionals.

- Scanning, filing and maintaining confidential client records.

- Helping create a calm, organised clinic environment where clients feel welcomed and clinicians are well supported.

About You

We are looking for someone who:

- Is warm, professional and approachable.

- Has exceptional organisational skills and strong attention to detail.

- Remains calm under pressure and can manage competing priorities.

- Learns recent software quickly and enjoys improving systems.

- Communicates confidently and works well as part of a team.

- Takes initiative and enjoys solving problems.

- Is committed to providing exceptional client service.

- Is looking for a long-term role within a supportive team.

Experience We Are Looking For

Previous experience in allied health or medical reception/administration is highly preferred but not essential.



While previous experience is highly regarded, we are happy to provide training for the right person who is a strong fit for our team and culture.

The following experience will also be highly regarded:

- Halaxy practice management software (or similar)

- Medicare claiming and referral processes

- NDIS administration and funding processes

- Client booking and practice management systems

- Google Workspace

- Microsoft Office

Essential Requirements

- Current Working with Children Check

- National Police Check (or willingness to obtain)

- Ability to maintain confidentiality

- Eligibility to work in Australia

Why Join Inner Light Allied Health?

We know that great client care starts with a supportive workplace.

When you join Inner Light Allied Health, you will enjoy:

- A genuinely close-knit team that looks after one another and celebrates each other’s successes.

- A workplace where you will be known, supported and appreciated as an individual.

- A calm, welcoming clinic environment.

- Ongoing learning and professional support.

- The opportunity to contribute ideas and improve clinic systems.

- A neurodiversity-affirming workplace that values different perspectives.

- Working closely with experienced psychologists and allied health clinicians as a valued member of the multidisciplinary team.

- A genuinely valued role where your contribution makes a meaningful difference to both our clients and clinicians.

- Therapy dogs who are a much-loved part of our clinic.

Apply Now

If this sounds like the opportunity you have been looking for, we would love to hear from you.

Please submit your resume and a cover letter telling us about yourself, your experience, and why you would like to join the Inner Light Allied Health team.

📌 Admin Team Member (Toolangi)
🏢 Inner Light Allied Health
📍 Toolangi