Care Partner – Aged Care | Cairns Based

Independent Living Support Association (ILSA) is a not-for-profit community organisation providing quality support services to people with disability and older Australians living independently.

ILSA Home Care Services is one of our key service areas, providing unique, personal and quality supports to older Australians receiving Support at Home funding to remain living safely and well in their own homes and communities.

We are seeking a highly experienced, dedicated and values-driven Care Partner to join our Aged Care team in a full-time capacity.

This role would suit someone with strong experience in the aged care sector, ideally with a background in clinical care. The successful applicant will be confident working with older people, families, support workers and other stakeholders to coordinate high-quality, person-centered support.

The successful applicant must also be willing to participate in the on-call rotation, which is currently one week every 9–10 weeks, with appropriate remuneration. Occasional travel to visit clients on the Atherton Tablelands may also be required.

About the role

The Care Partner will work closely with clients, their informal supports and support worker teams to coordinate responsive, flexible and high-quality support.

Key responsibilities include:

- Engaging with clients and their informal supports to understand their needs, preferences and goals;

- Connecting with relevant stakeholders and service providers;

- Linking clients with other services where required to support their needs in a holistic way;

- Establishing effective support worker teams capable of delivering responsive,



flexible and appropriate support;

- Developing and maintaining client service schedules and rosters;

- Supervising the supports being provided to clients;

- Monitoring support communication notes and responding to service delivery issues as they arise;

- Providing on-call support as part of a rotating roster.

About you

We are looking for someone who is:

· Experienced in aged care, home care, community services or a related sector;

· Confident coordinating services for older people living in the community;

· Able to apply a sound understanding of clinical care needs, risk, dignity of risk, and when to seek clinical input or escalation;

· Comfortable working alongside clinical professionals, families and support workers to ensure care is safe, appropriate and responsive;

· A solid communicator who can build respectful relationships with clients, families, workers and stakeholders;

· Organised, responsive and able to manage competing priorities;

· Values-driven, practical and committed to quality service delivery;

· Comfortable mentoring and guiding support workers;

· Willing to participate in the on-call roster.

Benefits of working with ILSA

ILSA offers a highly competitive salary, commencing at SCHADS Award Level 5.1,



from $53.43 p/hr with the opportunity to commence at a higher rate depending on experience.

Additional benefits include:

- Salary packaging/salary sacrifice opportunities;

- Employee Assistance Program;

- A comprehensive Staff Wellbeing Plan;

- A supportive, accepting and friendly workplace;

- The opportunity to make a genuine difference in the lives of older Australians.

How to apply

To apply for this position, please submit:

- A current resume;

- A brief cover letter; and

- A completed Applicant Response addressing the questions provided below.

Your Applicant Response does not need to be lengthy. A total of 1–2 pages is sufficient.

Applicant Response

1. Please outline your experience working in aged care, home care, community services or a related sector.

2. Please describe your experience coordinating services for older people living in the community, including working with clients, families, support workers and other stakeholders.

3. This role requires an understanding of clinical care needs, risk, dignity of risk, and when to seek clinical input or escalation. Please outline your relevant experience in this area.

4. Please provide an example of how you have supported, supervised or mentored support workers or other team members to provide safe, respectful and quality support.

5. ILSA is a values-driven organisation. Please tell us why you are interested in this role and what you believe you would bring to the Aged Care team.

Please email your application to ******@ilsa.org.au. If you have any questions, please send them to ******@ilsa.org.au

Applications close at 4.30pm on Tuesday 28 July 2026.

📌 Care Partner – Aged Care | Cairns Based
🏢 FNQ Independent Living Support Association
📍 Cairns