Sofitel Brisbane Central is seeking a detail-oriented professional to support the administrative and technical operations of our world-class Conferences, Meetings and Events department.
This role plays a key part in delivering seamless and memorable event experiences within a 5-star luxury environment. Working closely with the Conference and Events Operations team, you will provide hands-on administrative and operational support to ensure the flawless execution of conferences, meetings and bespoke events.
You will assist in coordinating event-related administration while delivering exceptional, personalised service to our clients and guests. With a strong focus on elegance, precision and attentiveness, you will anticipate guest needs and consistently exceed expectations in line with Sofitel’s luxury service standards.
This position is ideal for a hospitality qualified who takes pride in presentation, thrives in a fast-paced luxury setting, and is passionate about creating unforgettable experiences.
There is potential for a part-time position, with full availability across the week.
- Greet and assist conference attendees, providing information and guidance throughout the event
- Manage registration processes, including check-in, badge distribution, and information packet handouts
- Coordinate with venue ambassadors to ensure proper room setups, audiovisual equipment, and catering services
- Assist speakers and presenters with their needs, including schedule management and equipment setup
- Handle inquiries and resolve issues promptly and professionally
- Maintain up-to-date knowledge of conference schedules, local attractions, and services in Brisbane City
- Collaborate with the event planning team to ensure smooth execution of all conference activities
- Monitor and replenish conference materials and supplies as needed
- Provide post-event feedback and suggestions for improvement.