Service Duty Manager ($80,000) (East Melbourne)

Service Duty Manager ($80,000) (East Melbourne)

31 Jul
|
PULLMAN
|
East Melbourne

31 Jul

PULLMAN

East Melbourne

Job Description

Job Description

As a Duty Manager, you will complete the following tasks (but not limited to):

- Support the Front Office Manager in the daily management of the Front Office department.
- Ensuring the efficient and effective operation of the department during your shift while ensuring guest comfort and exceptional service at all times.
- Leading by example in providing passionate, knowledgeable and friendly service to all guests at all times.
- Deal effectively with guest complaints and feedback in an effective and professional manner
- Implementing strategies to increase productivity and morale.
- You will be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.
- Promoting the Accor Live Limitless Loyalty Program.
- Ability to work a flexible 7-day roster including AM, PM and night shifts as required

📌 Service Duty Manager ($80,000) (East Melbourne)
🏢 PULLMAN
📍 East Melbourne

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