About the Role

VITG is seeking an experienced Senior Account Executive to manage and develop an established portfolio of client accounts across our ICT and cyber security services workplace.

In this role, you will work closely with clients to understand their ICT, cyber security and operational requirements, recommend appropriate solutions and services, and coordinate with our technical and service delivery teams to support effective delivery and ongoing service outcomes.

You will act as a key relationship contact for assigned clients, maintaining long-term relationships, supporting customer retention and renewals, and identifying opportunities to further develop existing accounts based on evolving client requirements.

Key Responsibilities

· Proactively manage, maintain and develop an established portfolio of client accounts across our ICT and cyber security services environment.

· Engage regularly with clients to understand their ICT requirements, security challenges, operational priorities and evolving business needs.

· Assess client requirements and recommend appropriate ICT and cyber security solutions and services.

· Act as a key relationship contact for assigned clients and maintain strong relationships with key client stakeholders.

· Work closely with technical and service delivery teams to coordinate technical advice, proposed solutions, service delivery and ongoing support.

· Manage the commercial and relationship aspects of assigned accounts, including renewals, ongoing service requirements, customer retention and identified growth opportunities.

· Conduct regular client and account reviews to understand changing requirements,



review ongoing service needs and identify opportunities to improve customer outcomes.

· Identify and develop opportunities to expand ICT and cyber security services within existing client accounts based on identified customer requirements.

· Provide client feedback and account insights to internal teams to support service improvements and ongoing account planning.

What You Bring

· At least 2 years of relevant work experience in account management, client relationship management or a similar client-facing role within the ICT, technology, managed services or cyber security sector.

· Proven experience managing, retaining and developing existing client accounts.

· A strong understanding of ICT solutions and services, with the ability to understand client requirements and recommend appropriate solutions.

· Excellent communication and relationship management skills, with the ability to engage confidently with a range of client stakeholders.

· The ability to understand business and operational requirements and translate them into appropriate ICT solutions and services.

· Experience working collaboratively with technical and service delivery teams to achieve strong client outcomes.

· A consultative, curious and collaborative approach to understanding client needs and building long-term relationships.

· Familiarity with cyber security services is highly regarded,



but not essential if you have strong ICT industry experience and are keen to develop your knowledge.

Why Join Us?

· Competitive base salary plus uncapped commission opportunities.

· Manage an established portfolio of clients who value long-term partnership and strategic insight.

· Be part of a growing Australian IT and cyber security business with deep technical expertise.

· Enjoy autonomy and flexibility in a senior client-facing role where you can make a real impact.

· Work alongside experienced technical and service delivery teams to deliver strong outcomes for clients.

· Join a supportive, collaborative team with a practical approach and a focus on shared success.

About VITG

VITG is an Australian-owned managed IT and cyber security provider, helping businesses simplify their technology, strengthen their security and get more from their IT environment.

We work closely with our customers to understand their business goals and provide practical IT, cyber security and managed services that support where they are today and where they’re going next. Our approach is partner-centric and outcome-focused, combining the scale and capability of a national team with strong, long-term customer relationships.

We believe the best outcomes come from working as one team — with our customers and with each other. If you enjoy building strong client relationships, working alongside technical specialists and helping customers get real value from technology, you’ll fit well with the way we work.

Ready to make your mark in cyber?

Apply now with your CV and a short note telling us why this role interests you.

📌 Senior Account Executive – ICT & Cyber Security (Sydney)
🏢 Virtual IT Group
📍 Sydney