Australian English Voice Customer Service Representative

We are seeking a professional Australian English-speaking Voice Customer Service Representative to support customer interactions, communication projects, and AI-related initiatives. The ideal candidate possesses excellent verbal communication skills, an authentic Australian accent, and the ability to engage naturally with customers while maintaining professionalism.

Responsibilities

- Handle customer interactions in Australian English via voice-based platforms.
- Communicate clearly, professionally, and courteously.
- Follow scripts, guidelines, and communication protocols when required.
- Accurately document interactions and feedback.
- Maintain high-quality customer service standards.
- Meet performance goals and project deadlines.





Requirements

- Native Australian English speaker.
- Authentic Australian accent with clear pronunciation.
- Excellent communication and interpersonal skills.
- Strong listening and problem‑solving abilities.
- Reliable internet connection and a quiet work workplace.
- Ability to work independently and follow instructions.

Nice to Have

- Previous customer service, call centre, support, or communication experience.
- Experience with CRM systems and customer support tools.
- Familiarity with AI, language, or localisation projects.

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📌 Australian English Voice Customer Service Representative (City of Sydney)
🏢 OpsArmy
📍 City of Sydney