Company Description

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together. We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Job Description

We are building a next‑generation Salesforce practice in Australia. This is a rare prospect to join a high‑calibre team at an early stage of growth, focused on delivering some of the most complex, large‑scale transformation programs in the country.

We are looking for a Salesforce Commerce Cloud Lead who thrives on complexity. You won't just be configuring a storefront; you’ll be architecting digital commerce ecosystems that integrate deeply with Communications Cloud, legacy billing systems, and modern payment gateways. If you are a consulting‑minded leader who wants to shape the future of a growing practice, this is your next move.

What You’ll Be Doing

- Own the full SDLC, from leading discovery and fit‑gap workshops to designing, building, and final deployment.
- Design scalable, sustainable solutions that prioritise out‑of‑the‑box functionality while knowing exactly when and how to build custom extensions.
- Architect and build critical integrations with external platforms, including Order Management (OMS),



Billing, Payments, and Enterprise Service Busses (MuleSoft).
- Work seamlessly within cross‑functional teams comprising Architects, BAs, and Integration Engineers, often across onshore/offshore delivery models.
- Contribute to modern DevOps practices, including Git‑based version control and CI/CD pipelines, ensuring high‑quality release management.

Qualifications

Core Expertise

- Deep experience with Salesforce Commerce Cloud, including B2C or B2B Commerce, storefront development, and complex third‑party integrations.
- Strong understanding of the Telco industry model, including CPQ and Enterprise Order Management – a high priority for Communications Cloud.
- Solid foundation in Sales Cloud and Service Cloud.
- Hands‑on experience using APIs to connect Salesforce to the wider enterprise, with MuleSoft experience highly preferred.

Skilled Background

- Proven track record working within a Consulting or Systems Integration (SI) environment.
- Used to the pace and rigour of large‑scale digital transformation programs.
- Ability to translate complex business requirements into elegant technical solutions while managing senior stakeholder expectations.

Why join us

At NCS Australia you can feel at home,



nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well‑being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI‑driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

Equal‑Opportunity Employer Statement

NCS Australia is an equal‑opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve. We are dedicated to attracting, retaining and developing our people regardless of gender identity, colour, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from veterans, Aboriginal and/or Torres Strait Islander communities. We are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment, and actively encourage people with disability to apply.

Work Rights and Background Checks

To be eligible for a position with us, applicants must have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks.

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📌 Salesforce Commerce Cloud Lead (City of Sydney)
🏢 Ncs Group Australia
📍 City of Sydney