We are seeking a talented individual to join our team at Mercer Super. This role will be based in Melbourne. This is a hybrid role that has a requirement of working at least three days a week in the office.

Responsibilities

- Deliver general advice appointments to members and non-members, both face‑to‑face and virtually, to support understanding of superannuation and retirement options.
- Design and deliver clear, engaging education sessions for members through workplace seminars, webinars and virtual channels.
- Promote Mercer Super tools and resources to encourage member engagement and identify when members may benefit from further financial advice, referring them to the appropriate advice channel.
- Partner with Relationship Managers to identify workplace education needs, develop annual education plans and deliver content across a range of workplace events.
- Support the transition of major new business accounts to Mercer Super through member education activity and one‑on‑one appointments as required.

Qualifications

- RG146 compliance.
- Experience in a member‑facing role within superannuation, with demonstrated experience providing general advice in one‑on‑one appointments.
- Technical knowledge of superannuation and retirement concepts.
- Effective presentation skills with experience delivering education sessions in person and virtually.
- Confidence using Microsoft Office, Zoom and appointment booking systems.

What makes you stand out





- Experience working with workplace education programs, employer plans or member engagement initiatives.
- Organisational skills and the ability to manage multiple priorities and changing deadlines.
- Your passion for helping members understand their super and optimise their retirement outcomes.

Benefits

- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create recent solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as advantages and rewards to enhance your well‑being.

Employment & Eligibility

Applications are considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

EEO Statement

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, and any characteristic protected by applicable law.

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📌 Workplace Education Manager (Melbourne)
🏢 Mercer
📍 Melbourne