The 3PL Coordinator serves as the primary liaison between our company and third-party logistics (3PL) providers. This role is to act as the main point of contact for 3PL providers, responsible for resolving issues and ensuring smooth day-to-day supply chain operations, including coordinating inbound/outbound shipments, ensuring accurate inventory management, and maintaining operational excellence across all 3PL facilitie.

About the Role

Key Responsibilities

- lities Warehouse Operations Ma
- nagementCoordinate daily operations with 3PL warehouse partners to ensure smooth receiving, storage, picking, packing, and shipping p
- rocessesMonitor warehouse performance metrics (KPIs) including order accuracy, on-time delivery, inventory accuracy, and prod
- uctivityTroubleshoot operational issues and implement corrective
- actionsInventory Ma
- nagementInvestigate and resolve inventory discrepancies in WMS (Warehouse Management
- System)Manage manual SKU creation, inbound/outbound and inventor
- dinationCoordinate with 3PL to ensure on-time order fulfillment and
- shipmentManage special handling requirements (gift wrapping, kittin
- g, etc.)Coordinate carrier pickups and resolve shippin
- g issuesKey support from supply chain to any vendor/produ
- ct shows3PL Relationship Ma
- nagementServe as primary point of contact for 3PL warehouse
- partnersConduct regular business reviews with 3PL p
- rovidersManage service level agreements (SLAs) and hold providers acc
- ountableNegotiate operational improvements and cost savings ini
- tiativesEscalate and resolve servic
- e issuesSystem & Documentation Ma




- nagementMaintain accurate records in WMS, ERP, and other logistics
- systemsCreate and update SOPs, work instructions, and training m
- aterialsEnsure proper documentation for inventory transactions and s
- hipmentsSupport system implementations and
- upgrades

Qualifications

- ification
- s EducationBachelor's degree in Supply Chain Management, Logistics, Business Administration, or r
- elated fieldOr equivalent combination of education an
- d experien
- ceExperienceRequired: 2-4 years of experience in warehouse operations, logistics, or
- supply chainPreferred: 1-2 years working with 3
- PL providersExperience with Warehouse Management Systems (WMS)
- such as SAPFamiliarity with e-commerce fulfillment operatio

Required Skills

- equired Skills Proficient in Microsoft Excel (VLOOKUP, Pivot Tables
- , data analysis)Experience with WMS, ERP systems (SAP,
- NetSuite, etc.)Knowledge of inventory management principles (FIFO, cycle countin
- g, ABC analysis)Understanding of shipping/carrier systems (FedEx, UPS, DHL, fre
- ight forwarding)Data analysis and

Preferred Skills

- Robust communication skills (written and verbal) for interfacing with internal teams a
- nd external partnersExcellent problem-solving and
- analytical abilitiesDetail-oriented with strong o
- rganizational skillsAbility to manage multiple priorities in a fa
- st-paced environmentProactiv
- e and self-motivatedTeam player with c

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.

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📌 (Third-Party-Logistics) Coordinator (Melbourne)
🏢 Anker Innovations
📍 Melbourne