A local government organization in South Australia seeks a Customer Experience Training and Quality Officer to enhance customer service quality across its operations. The successful candidate will be responsible for training frontline teams, monitoring service interactions, and supporting a customer-first culture. Ideal applicants will have experience in coaching and quality monitoring, alongside qualifications in relevant fields. This full time, fixed term role offers a salary of $94,868 annually plus super, with applications due by 9am, Monday 2 February 2026.
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📌 Customer Experience Training & Quality Lead (Adelaide)
🏢 City of Charles Sturt
📍 Adelaide
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