The Account Executive is responsible for the creation, qualification, pitching and closing all new revenue from organisations between 300-2000 employees.

The Account

Executive is responsible for building positive relationships and ensuring the adoption of our software to solve our customers’ business problems.

The Account

Executive seeks to grow the company customer base through the development and execution of GTM motions in line with market trends.

Account

Executives will work both directly with and through our channel partners to solve customer problems by leveraging the company Confidence platform. Additionally, the Account Executive may be required to maintain (renew) and grow (upsell + cross sell) a small group of existing the company customers at the discretion of management.

Key Responsibilities

- Identify, pursue, and close recent business opportunities by aligning with market trends and executing Go to Market strategies alongside the sales team.
- Drive customer satisfaction across pre- and post-sales stages, building strong relationships at all levels including decision makers, influencers, and procurement.
- Grow the company’s market presence by developing the brand as a thought leader and expanding relationships within key accounts and channel partners.
- Serve as a trusted advocate for customers, acting as their liaison to the company account team and ensuring prompt responses to queries within 24 hours.
- Manage account details, opportunities, and pipeline in the CRM system, ensuring accurate forecasting and real-time visibility for management.
- Maintain a deep understanding of assigned accounts, including their business profile, key contacts, competitive landscape, and technology footprint.
- Leverage the company’s solutions to broaden engagement within accounts, effectively positioning offerings against competitors and driving value-based sales strategies.
- Lead and collaborate with internal virtual account teams and channel partner Account Executives to execute territory plans and maximise account penetration.




- Support the company events, promotions, and actively mentor others to contribute to the company’s growth objectives and team success.

What you bring to the team: We look for colleagues who value agility,passionand teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, andshowcasetheir contributions. Bring your aptitude and build upon what you do best for our leaders, colleagues, team, and you.

- Strong Account Executive experience and skills.
- Business Development experience preferrable - General familiarity with selling methodologies and processes.
- 2+ years of SaaS/Cloud software sales experience - Experience selling in the Microsoft 365 ecosystem.
- Experience selling with Channel ecosystem (SI, VAR, MSPs etc) - Executive level relationship selling experience.
- Accountability and a sense of urgency - Ability to interpret data and management pipeline.

Benefits we offer

- Competitive market-based compensation - Career progression and internal mobility opportunities across our global footprint in North America, EMEA, and APAC - Work life balance through hybrid working model of 3 days a week in office - Enhanced PTO allowance incl. specific the company Holidays (Birthday Day, Family Day, Holiday Half Day, Community Outreach Half Day!) - Private Health Insurance - Mobile Phone Plan Reimbursement - Tuition Reimbursement - Dedication Awards - Employee Referral Program - ...and much more! the company is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities. Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

📌 Account Executive (Melbourne)
🏢 United States Digital Space
📍 Melbourne