Essential Safety Measures Auditing | Ivanhoe, VIC

Full-Time | Immediate Start Available | Established & Supportive Team Are you an effective, highly organised administrator who thrives on clear structure, sharp time management, and getting things right the first time?

At Australian Essential Services Group (AESG), we deliver independent Essential Safety Measures (ESM) auditing services that keep thousands of commercial and residential properties compliant and safe nationwide.

Due to internal team changes—including staff moving to part-time hours and upcoming maternity leave—we are seeking an additional Administration Officer to join our close-knit, supportive office in Ivanhoe.

Is This You?

- You are driven by efficiency, know how to manage your workday, and can prioritise competing tasks without compromising on quality.
- You love structure and routine, taking real pride in keeping fast-paced inboxes organised, schedules running on time, and records completely accurate.
- You have a natural eye for detail and enjoy reviewing complex technical reports to spot small errors or omissions that others might miss.
- You communicate clearly and professionally, feeling comfortable picking up the phone to assist clients, coordinate with field auditors, and support your team.
- You adapt quickly to technology and feel confident navigating new software platforms (prior experience with systems like Uptick, Simpro, or similar workflow management tools is a great bonus!).

What You’ll Be Doing

- Working closely within our admin team, you will take ownership of daily administrative workflows.
- Reviewing technical ESM reports thoroughly and producing accurate compliance documentation in a timely manner.
- Coordinating appointments and scheduling seamlessly between clients, internal staff, and field auditors.
- Managing incoming email correspondence promptly while keeping client records updated and error-free.




- Handling inbound phone calls and account enquiries with a polite, helpful, and solution-focused approach.
- Following established company procedures to ensure all administrative tasks meet strict industry compliance standards.

What You Bring

- At least 2 years of proven experience in an office administration, compliance, or operational support role.
- Strong time management skills with a demonstrated ability to multitask and manage daily priorities effectively.
- Exceptional attention to detail, particularly with proofreading, document formatting, and data entry.
- Excellent written and verbal communication skills with a professional customer service demeanour.
- Technical proficiency using common software packages such as Microsoft Office and a readiness to learn specialised database software.
- Australian citizenship or permanent residency.

(Prior experience with Essential Safety Measures, building compliance, or safety documentation is advantageous, but full training on our industry processes will be provided for someone with strong core administrative skills.) What’s in It for You?

- Join an established, friendly, and genuinely supportive team where your hard work is recognised and appreciated.
- Work from a comfortable, light-filled Ivanhoe office, just a short walk from local shops, cafes, and public transport.
- Enjoy the security of a stable, essential sector where your daily effort directly contributes to public safety.
- Receive full onboarding and ongoing support to ensure you build long-term confidence in the role.
- Earn a competitive remuneration package tailored to your experience.

How to Apply We are actively reviewing applications for an immediate start. If you are a structured, detail-driven administrator looking for a reliable, process-focused role, we would love to hear from you.

Please click "Apply" to submit your resume along with a brief cover letter outlining your administrative experience and time management strengths.

📌 Administration Officer (Ivanhoe)
🏢 Australian Essential Services Group
📍 Ivanhoe