? YOUR ADMINISTRATION SKILLS. OUR ESSENTIAL SERVICES.

Are you an organised and proactive administrator who enjoys working with systems, data and people? Join Toowoomba Regional Council's Water Operations team and play a key role in supporting the Quality and Environmental Management Systems that help deliver safe, reliable water and wastewater services to our community.

As the Administration Officer Management Systems, you'll provide administrative and systems support to the Management Systems team, while also supporting operations at the Wetalla Water Reclamation Facility (WRF) and Trade Waste.

? This is a full-time contract position until 30 November 2027, offering an exciting opportunity to contribute to essential community services while developing your experience in quality, environmental and management systems.

? What You'll Do

In this diverse and hands-on role, you will:

- Provide high-level administrative support, including record keeping, data entry and document management.
- Support the maintenance and continual improvement of Water and Waste Services quality and environmental management systems.
- Assist with customer enquiries, water supply agreements and billing activities.
- Coordinate tour bookings and support the preparation of water education materials.
- Maintain records and documentation associated with Drinking Water Management Plans and risk assessment processes.
- Assist with the preparation and collation of data and information for reporting.
- Liaise with a broad range of stakeholders to ensure quality documentation remains accurate, current and compliant.
- Deliver professional customer service while managing confidential and sensitive information.

? About You

We're looking for someone who is organised, detail-oriented and able to work independently while supporting a collaborative team setting.

You will bring

- Certificate III in Business (or equivalent combination of skills, experience and qualifications).
- Experience providing administrative support requiring initiative,



discretion and sound judgement.
- Strong organisational skills and the ability to manage competing priorities.
- Excellent written, verbal and customer service skills.
- A high level of computer literacy, including Microsoft Office applications and the ability to learn new systems quickly.
- A current Class C Driver Licence.

Desirable:

- Internal Auditor qualification or experience.

? About the Team

Water Operations is part of Council's Water and Waste Services Group, delivering essential water and wastewater services across the region. Our team includes professionals from engineering, operations, compliance and administration who are committed to quality outcomes, collaboration, professionalism and continuous improvement. Based at the Wetalla Water Reclamation Facility, you'll be part of a supportive team helping ensure our services meet customer expectations and legislative requirements.

⭐ Why Join Us?

- ? Full-time contract position until 30 November 2027
- ? Salary range: $82,147.09 - $88,357.17 per annum
- ➕ 17.5% annual leave loading
- ➕ Up to 12.65% superannuation
- ⚖️ Access to banked leave for improved work-life balance
- ? Professional development and training opportunities
- ? Corporate health insurance discounts
- ? Fitness Passport membership options
- ? Active social club
- ? Employee Assistance Program for you and your family
- ? Health and wellbeing initiatives
- ? Work for a safety-focused organisation where everyone strives to get home protected every day

? How to Apply

For full details of this position, please download the Position Description, which provides the position success criteria. To apply, please send us:

1.



Your current resume
2. A short document (maximum 2 pages) explaining how you meet the key requirements listed in the Position Description.

For each requirement:
- Use a heading so it's clear which requirement you're addressing.
- Provide examples from your own experience, outlining what you did, how you did it and the outcome achieved.

Important: Applications that do not address each key requirement may not be considered. The preferred candidate will be required to undertake a Criminal History Check and pre-employment medical assessment relevant to the genuine occupational requirements of the position.

? Further Information

Graham McKeon

Principal Officer Management Systems

(07) 4688 6232 4688 6232)

⏰ Applications Close

Sunday 9 August 2026 at 11:59pm About Council The Toowoomba region is about rich traditions and bold ambitions. Our long and proud agricultural history has evolved Toowoomba into Australia’s second largest inland city supporting diverse townships in the council area and acting as a service centre for South West Qld and North West NSW. The region is boldly forging new opportunities around the Surat Basin resource sector, education, health, transport and massive infrastructure investments.

Growth hasn’t come at the expense of liveability though, with Toowoomba twice voted in the top 5 most family friendly cities in Australia.

Toowoomba Regional Council services a regional population of 178,500 and employs a team of approximately 1,600 staff, dedicated and passionate about delivering excellent customer service to the community, residents and visitors throughout the region. We recognise that our success depends upon attracting and retaining skilled and talented staff and offer a wide variety of interesting challenges and opportunities to develop your career.

Council does not accept unsolicited agency approaches or applications for this or any other vacancy. No response will be provided.

📌 Administration Officer Management Systems (Toowoomba)
🏢 Toowoomba Regional Council
📍 Toowoomba