Swan Hill District Health Administration Support – Reception

1.0 FTE (76hrs/fortnight) - Parental Leave position

HS1 – HS17

(This is a temporary fulltime position covering a period of Parental Leave. This role is anticipated to be available until 10 September 2027, however, it is linked to the return of the substantive employee and may conclude earlier should they return from leave before the anticipated end date.)

We are seeking applications from experienced, highly motivated and dedicated Administration Support professionals to fill a 1.0 FTE parental leave position as Administration Support – Reception.This opportunity is ideal for a candidate looking to further develop and broaden their administration skills while working within a dynamic and supportive team environment.

Our Administration

Support team is committed to delivering the highest standard of customer service, with a strong focus on patient centred care. This is a fulltime position with core office hours being from 8.00am to 5.00pm, Monday to Friday. Job sharing arrangements will be considered for suitably qualified and experienced candidates.

About the role

· Act as the main receptionist as part of the Front Reception team at SHDH.

· Maintain the telephone switchboard for the Health Service for both internal and external calls.

· Greet patients and visitors in a courteous, efficient manner and determine the manner of their inquiries

· Provide a high level of customer service and communication to diverse patient/client base who present to SHDH reception areas.

· Provide administration support to Accounts Receivables and Accounts Payable.





· Provide administration support to the Chemotherapy Department, maintain patient records, book procedures.

· Assist with providing relief cover to areas under the management of the Administration Coordinator.

· Receipting into the Health Service’s various accounting programs and bank reconciliation.

· End of day banking.

· General administration as required.

Key Selection Criteria:

· Excellent customer service skills with a high level of attention to detail.

· Well-developed verbal and written communication skills including the ability to communicate with a diverse client base.

· Work collaboratively and respectfully with others communicating openly and effectively within a team environment.

· Well-developed computer knowledge including Microsoft Office suite (Outlook, Excel, Word etc), data entry, ability to learn different software packages and/or Portals.

· High level of administrative skills with demonstrated ability to plan, prioritise and organise workloads.

About You:

· Previous experience in Finance based Administration Support roles.

· Current National Police Check & Working with Children’s Check

· 2026 Flu Vaccination, Serology evidence of immunisation status

About us:



Swan Hill District Health is a 143 bed (including Aged Care), fully integrated rural public health facility servicing a greater community of around 35,000 people. Our vision at, Swan Hill District Health, is to provide clear, connected care, best experience for our community

SHDH is a compassionate, family friendly employer where every employee is a valued team member. Inclusive of a perfect work/life balance, SHDH also provides:

®A energetic workplace ®Discounted Corporate gym memberships

®Free onsite car parking ®Professional Development opportunities

®Salary Sacrifice/Packaging ®Employee Assistance Program To apply for this position, email the completed Application for Employment form, Cover letter, CV and response to the key selection criteria to [email protected].

You will find the full position description containing the key selection criteria & application for employment form on the Swan Hill District website Employment : Swan Hill District Health

Swan Hill District Health reserves the right to commence to interview immediately upon receipt of applications.

Enquiries about this role should be directed to Jen Bellinger, Administration Co-Ordinator Finance,

Ph.: (03) 5033 9316 5033 9316) or E: [email protected]

Closing date 9th August 2026

Swan Hill District Health is an equal opportunity employer committed to diversity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

📌 Administration Support - Reception (Swan Hill)
🏢 Swan Hill District Health
📍 Swan Hill