Overview

We are seeking a detail-oriented Business Analyst to support the analysis, documentation, and improvement of business processes and system requirements. In this role, you will work closely with business and technical

stakeholders to understand business needs, identify opportunities for improvement, and contribute to the delivery of effective technology solutions. The ideal candidate will possess strong analytical and communication skills, a

collaborative mindset, and the ability to translate business objectives into clear, actionable requirements while ensuring alignment with organizational goals.

Your Role and Responsibilities

- Analyst stakeholder objectives and the underlying issues arising from investigations into business needs, problems and opportunities.

- Develop plans and select appropriate techniques at the appropriate level of detail to meet assigned objectives.

- Provide advice and guidance to technical and non-technical stakeholders.

- Identify potential business benefits and options to realise business improvements.

- Resolve problems in collaboration with teams and stakeholders and contribute to identifying alternative courses of action.

- Appraise and verify new and update business outcomes to ensure they meet requirements and objectives.

- Work collaboratively with stakeholders and subject matter experts to gain commitment to business objectives.

Requirements

What We’re Looking For

We’re looking for candidates with a combination of the following:

- Demonstrated understanding of business analysis principles, methodologies, and best practices.

- Experience analysing business processes and identifying opportunities for process improvement.

- Ability to gather, document, and manage business and functional requirements.

- Experience developing process flows, business models, and supporting documentation.

- Solid analytical and problem-solving skills with attention to detail.

- Excellent written and verbal communication skills with the ability to engage effectively with diverse stakeholders.

- Ability to collaborate with business users, subject matter experts, and technical teams.

- Experience supporting requirements validation, prioritisation, and traceability.





- Strong organisational skills with the ability to manage multiple tasks and competing priorities.

- Proficiency in preparing business analysis artefacts and documentation using industry-standard tools.

- Ability to work effectively in a collaborative, fast-paced project environment.

- Must be eligible to obtain and maintain the required security clearance as part of the engagement.

Benefits

What We Offer:

- Tools, training, and freedom to grow – We equip you with the resources and flexibility to succeed on your terms.

- Focused career development – Through mentorship, hands-on experience, and structured learning, we help you build the skills and mindset to thrive.

- Inclusive and supportive culture – We value every individual’s unique perspective and are committed to fostering a workplace where everyone feels seen, heard, and appreciated.

- Flexible work options – Enjoy the benefits of hybrid or remote work arrangements that support your lifestyle and productivity.

- Opportunities to work on impactful projects – Collaborate with industry leaders and clients on cutting-edge technologies and meaningful work.

- Recognition and rewards – We celebrate contributions and achievements regularly, ensuring your efforts never go unnoticed.

- Well-being and work-life balance – We care about your holistic well-being, with initiatives and policies that promote balance, wellness, and fulfilment.

Why Tritusa?

Tritusa is a globally trusted consulting company specialising in Quality Engineering & Assurance, SAP S/4HANA Test Consulting, Test Automation & DevOps, Performance Testing & Engineering, Cybersecurity

Testing, and SAP S/4HANA Technical Services. We were founded in 2011, and we’re committed to continually building a safe and respectful workplace where all our people feel appreciated and accepted. Through the creation of endorsed

employee-led diversity networks which promote culture, disability, LGBTI+,



Aboriginal, and Torres Strait Islander people and gender equality, we’re leading the way to shape an workplace where everybody can thrive.

Tritusa has a strong and growing footprint across key regions. Headquartered in Sydney, Australia, we also operate offices in Canberra, Melbourne, and Brisbane. Internationally, we have a presence in the United States through our office in Delaware, along with offshore delivery centres in Chennai, India, and Colombo, Sri Lanka. This global network allows us to provide our clients with scalable solutions, seamless collaboration, and round-the-clock delivery capability.

We’re a company that values diversity and inclusion, and we want to make sure everyone feels included. We believe that this is one of the biggest factors in creating an environment where people can thrive, innovate and be their best selves.

We at Tritusa believe in fostering an inclusive environment that welcomes and supports one another. We look out for each other and prioritise respect, fairness, development, and well-being. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style.

If you're looking for a great place to work and grow, you might be the perfect fit for our team.

What you need to do now

If this sounds like you, please apply to this role by clicking the ‘Apply’ link below and submitting your resume. Alternatively, you can share your CV directly with us at [email protected]

Please allow 1-2 weeks for us to review all applications. You'll get an update on your application status. If you progress to the next stage, our Talent Acquisition team will call you to discuss the role, your motivations, and your career history. We will provide feedback to all applicants either via email or telephone.

The preferred candidate will be subject to background screening conducted by Tritusa or an approved third-party provider.

Be part of a company where innovation meets impact. Discover more about how we deliver excellence at www.tritusa.com.au

If this job isn’t quite right for you but you're exploring new opportunities, feel free to contact us for a confidential discussion.

📌 Associate Business Analyst (Canberra)
🏢 Tritusa
📍 Canberra