THE OPPORTUNITY

We are seeking passionate Beauty Advisors (Chinese speakers) to join our team at Melbourne Airport, where they will deliver exceptional customer experiences within a dynamic luxury retail environment.

You will represent leading global cosmetic and fragrance brands, providing expert product knowledge and personalised service to international travellers.

This role is ideal for someone who loves beauty, enjoys connecting with customers, and thrives in a diverse, fast-paced, sales-driven environment.

You will have the opportunity to represent the following luxury brands:

- Lancome - Full Time
- La Mer - Part Time
- AESOP - Part Time
- Givenchy - Part Time
- SKII - Part Time
- Guerlain - Part Time - Fixed Term

KEY RESPONSIBILITIES

- Engage customers with a friendly and approachable manner
- Deliver exceptional customer service and personalised beauty consultations
- Promote advantages of products to generate sales and achieve set KPI’s
- Provide expert product knowledge across cosmetics, skincare, and fragrance
- Maintain high standards of visual presentation and stock levels

ABOUT YOU

- Ability to speak fluent Chinese (Mandarin) is essential
- Proven retail/sales experience in beauty, fragrance, or cosmetics
- Excellent communication skills and vibrant personality
- Demonstrated passion for beauty, fragrance and skincare products
- RSA certification and ability to speak a second language (desirable but not essential)

WHY JOIN LOTTE DUTY FREE

- Monthly Sales Commission Program
- Team Discount Program
- Airport Retail Stores Discount (10% -20%)
- Free Car Parking
- Uniform & ASIC Pass Provided
- Sales & Product Training Program




- Employee Assistance Program
- Long-term Career & Professional Development Opportunities
- Recognition of Service Awards ($ Gift Cards)
- Safe, Diverse & Inclusive Work Environment with a Supportive Culture

ABOUT LOTTE DUTY FREE

Lotte Duty Free is one of the world’s leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more!

Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.

Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.

DETAILS OF THE ROLE

- Location: Melbourne Airport
- Full time position: 76 hours’ fortnightly
- Part time position: 60 hours’ fortnightly
- 2 week rotating roster
- Availability to work a flexible schedule including weekends and public holidays

HOW TO APPLY

If you’re a passionate Beauty specialist who values teamwork, customer connection, and a fast-paced luxury environment, we’d love to hear from you.

Click Apply Now to submit your resume and cover letter.

Applicants must be at least 18 years old, hold full Australian working rights. It is recommended to have your own form of reliable transport due to the early/late hours of work.

Only candidates that are successful for short listing will be contacted.

📌 Beauty Advisor - Chinese Speaker (Melbourne)
🏢 Lotte Travel
📍 Melbourne