About The Role Are you a skilled Bookkeeper or Client Support Specialist who loves helping business owners stay organized and compliant?

were is looking for a Bookkeeper & Client Support / Administrator to join our collaborative team in North Lakes, Brisbane . This full-time permanent position replaces a team member taking maternity leave, with long-term security provided by our steady firm growth.

In this varied role, you will handle hands-on bookkeeping, client onboarding, ATO coordination, and ASIC compliance in a paperless, modern cloud environment.

Key Responsibilities

- Prepare monthly/quarterly activity statements (BAS/IAS), GST reconciliations, and STP finalisations.
- Manage client payroll, Xero setups, file maintenance, and client software troubleshooting.
- Process all ATO correspondence using ATO Mate, set up payment plans, and manage quarterly PAYGI processing.
- Handle client onboarding/offboarding, establish new legal entities, and manage ASIC annual reviews and updates.
- Assist in developing Standard Operating Procedures (SOPs) and general practice support.

What We Are Looking For





- Experience: 3+ years in public practice bookkeeping or dual Client Support/Bookkeeping roles.
- Qualifications: Registered BAS Agent, JP qualification, or Diploma in Accounting is highly desirable.
- Tech Stack: Strong proficiency with Xero, XPM, ATO Mate, BGL CAS, SuiteFiles, and Adobe.
- Attributes: Excellent client communication, strong organizational skills, detail-oriented, and a proactive "can-do" attitude.
- Note: Candidates strong in Client Support/Admin who want to build bookkeeping skills (or vice versa) are encouraged to apply!

What's On Offer

- Salary: $70,000 - $80,000 + Super (based on experience).
- Flexibility: Full-time (38 hrs) or Part-time (min 30 hrs). Versatile start/finish times and WFH options available.
- Perks: Laptop and mobile supplied, professional study support + CPD allowance, and free on-site parking.
- Culture: Friendly, supportive small-team dynamic with clear SOPs and ongoing mentoring.

📌 Bookkeeper & Client Support / Administrator (North Lakes)
🏢 W3global
📍 North Lakes