Empower people. Lead with purpose. Build a high‑performing team that changes lives.

Why join APM?

APM is a global human services organisation transforming lives since 1994. With more than 15,000 team members across 11 countries, we empower people of all abilities to live independently, confidently, and with dignity. When you join APM, you join a network of brands, career pathways, and development opportunities designed to help you thrive.

About the Role

As the Business Manager for our Box Hill VIC, Workforce Australia site, you’ll lead a dedicated team of Employment Consultants committed to delivering exceptional outcomes for job seekers. You’ll drive performance, build solid community and employer relationships, and create an environment where your team can succeed and grow.

What You’ll Be Doing

Lead a high‑performing team — coach, motivate, and support Employment Consultants to exceed performance expectations.

Ensure contractual compliance — uphold Workforce Australia standards and deliver services with integrity.

Build strong local partnerships — engage employers, community organisations, and stakeholders to create meaningful employment opportunities.

Monitor and improve performance — analyse data, identify trends, and implement strategies for continuous improvement.

Foster a positive team culture — champion collaboration, inclusion, and accountability.

What Makes a Great Business Manager?

A successful Business Manager blends strategic thinking with people‑focused leadership. You interpret data with clarity, build solid local networks, and plan proactively for sustainable results. You’re resilient, solutions‑driven, and confident navigating complex challenges. Most importantly, you inspire your team to deliver life‑changing outcomes for job seekers.

Capabilities & Experience

Employment Services experience or clearly demonstrated transferable skills





People leadership experience or strong leadership capability

Understanding of Workforce Australia or similar government programs

Knowledge of CALD & Indigenous contracts (advantageous but not essential)

Excellent written and verbal communication skills

Results‑driven mindset with a passion for helping others

Ability to work independently in quick‑paced environments

Proven success in performance‑driven settings

Strong stakeholder relationship skills

Ability to meet legislative requirements for Employment Services clearance To Be Considered, You Will Have:

Eligibility to work in Australia A current driver’s licence and comprehensively insured vehicle A MyID (Standard level)

Willingness to complete a National Police Check

Ability to pass a Working with Children Check

Availability to work full‑time, Monday to Friday, 8:30am–5:00pm The Work You Do Is Momentous — Enjoy Our Benefits:

Ongoing training and career development

Supportive, inclusive team culture

Recognition and celebration of milestones

Employee Assistance Program

Purchased Annual Leave

Paid Parental Leave

Funded Certificate IV in Community Services or Mental Health Peer Support (eligibility applies)

Service recognition

APM Family Hub access

Maxxia vehicle salary packaging

Make a Lasting Impact

At APM, you’ll enjoy work‑life balance, meaningful career pathways, and the chance to make a real difference in your community. We are strengthened by diversity and welcome applications from people of all ages, cultures, abilities, and identities — including Indigenous peoples, the LGBTQI+ community, and people with disability.

Join us as we continue to #enablebetterlives.

Join us as we continue to enable better lives!

Site Address: Unit 3, 1031 Whitehorse Road, BOX HILL, VIC, 3128

Job Function Group: Employment Services

Job Function: Workforce Australia

Employment Type: Temporary Full Time

📌 Business Manager (Melbourne)
🏢 Apm Group
📍 Melbourne