Position Objective To provide support and guidance to Foster Care Case Workers, Carers and Clients whilst ensuring correct practices are undertaken in accordance with relevant policy and legislation.

Main Duties And Responsibilities

Promote AC Needs Based Restorative Framework (NBRF) culture and work to NBRF ideals

Provide leadership, direction and supervision to Case Workers, Youth Support Workers and Foster Carers

Provide strategic direction and interpreting of the goals of the service in day-to-day functions and tasks

Participate in the development of long-term strategic goals for departmental programs

Collaborate with external agencies

Support Case Workers in developing Case Plans for clients and ensure these documents are updated to meet the individual needs of the client

Ensure all client review meetings are held at appropriate intervals as outlined by the Office of the Children’s Guardian (OCG)

Ensure all reports are sent to Community Services (CS) and Aging Disability and Home Care (ADHC) in a timely manner

Ensure all Incident Reports are documented accurately

Collaborate with the OCG and the NSW Office of the Ombudsman and to ensure all legal requirements are met

Participate in the development and review of departmental program policies and organisational policies

Ensure all AC policies and procedures are followed and communicated to Case Workers and Foster Carers

Ensure any changes to AC policies and procedures are communicated and trained to Case Workers and Foster Carers

Ensure all standards are met in accordance with the Children’s Guardian NSW Standards for Statutory Out-Of-Home-Care (OOHC)

Coordinate and attend weekly departmental meetings

Coordinate supervision meetings and provide support and feedback to Case Workers

Ensure client files are maintained, accurate, up-to-date and in line with OCG





Attend critical incidents To ensure defusing of all involved staff and carers immediately after a critical incident and debriefing of staff following critical incidents where required

Attend meetings both internal and external when required

Identify and communicate any program, client or employee issues to Department Director and/or Human Resources

Participate in recruitment and selection processes when required

Support and advise Case Workers and Foster Carers in developing strategies for clients and implementing these strategies

Coordinate and maintain OH&S; of all working environments including office and client housing settings

Ensure all Case Workers act in a professional and appropriate manner at all times

Maintain up-to-date knowledge on various client specific diagnoses and disabilities

Coordinate and monitor all aspects of client Case Plans and Individual Plans ensuring that objectives are being worked towards or met

Attend court and caution meetings with clients and Case Workers

Participate and coordinate client grievance process and complaint meetings

Liaise with appropriate services to develop inter-agency protocols Selection Criteria (Please address all points in your application) Experience in the supervision and management of employees

Two years working with children and young people in OOHC or in a foster care environment

Extensive experience in Microsoft Office Applications





Knowledge of NBRF concepts and strategies

NSW Driver’s License

Comprehensive Insurance on Primary vehicle used for work purposes Desirable Desirable: Bachelor Degree (or working towards) in related discipline or equivalent.

Demonstrated ability and/or experience in working with Children and young people with complex needs and challenging behaviour What is on offer?

Full Time

Employment

4 weeks Annual leave per year

1 Roster Day Off per month

Opportunity to receive Fringe Benefits Tax (salary sacrifice) on commencement of employment Monday - Friday work week. Must have these documents if successful Current Working with Children Check (for paid employment - can be obtained via https://www.service.nsw.gov.au/transaction/apply-working-children-check)

Current NDIS Worker Check: (can be obtained via https://www.service.nsw.gov.au/transaction/ndiswc-apply) Current First Aid Certificate (Provide First Aid; Course Code HLTAID011)

National Police Check (this must be obtained via https://www.employmentscreeninggroup.com/au/allambi/)

Drivers License

Comprehensively insured vehicle

Two professional references If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you! Please note, applications must include a cover letter addressing above essential criteria and a complete resume including two professional references. Applications close 19th July 2026. APPLY NOW!!

Allambi

Care is an Equal Employment Prospect (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse (CALD) backgrounds as well as People With a Disability.

📌 Case Manager - Fostering and Permanency Charlestown, NSW (Maitland)
🏢 Allambi Care
📍 Maitland